Job description:
Maintech is looking for two aggressive “hunter” Account Executives (AE) to promote Maintech IT Infrastructure Services to both existing and new markets. While these two new AEs will be based in metro-NYC, Maintech’s reach is global in 62+ countries. The AEs will be challenged to identify and develop new logo sales via Direct end user opportunities, as well as via channel and partnership sales.
Maintech is an Independent Service Organization (ISO) aka Third Party Maintenance (TPM) serving the global corporate IT enterprise marketplace. Our success has been driven by our clear focus on IT Infrastructure Support Services, coupled with our continuing investment in the development and enhancement of our core competencies.

SKILLS PROFILE

• Minimum of 5 years selling IT Products and Services, with prior service sales experience being a priority
• Preferred experience in selling Desktop/server hardware maintenance in a Data Center environment.
• Familiarity with Dell, HP, and Lenovo server product lines, both conventional and Hyperscale architecture.
• Strong Excel and PowerPoint skills.

The successful candidate will:
Effectively communicate with customers regarding the status of current service contracts, projects, and trouble isolation/resolution activities.  The AE will set expectations, negotiates deliverables and clarify information.

Additionally, the position requires:

• Consult with customers to understand their IT plan-to-purchase and future business needs.
• Develop project plans specifying goals, strategy and scheduling as well as identification of risks, contingency plans and allocation of available resources.
• Ensure that ongoing client satisfaction is maximized through monitoring and resolution of issues. Participate in event escalation and resolution by providing 2nd level customer support.