We are seeking a results-driven Account Executive to join our growing team. This role is ideal for a motivated professional who thrives on building strong client relationships, growing revenue, and driving technology solutions across a managed services portfolio. The Account Executive will be responsible for retaining and expanding client accounts, developing new business opportunities, and collaborating with technical teams to deliver value-added solutions.

QUALIFICATIONS:

• Strong understanding of MCA’s Core Managed IT Services
• Exceptional written and verbal communication skills
• Proven business acumen with a strategic, client-first mindset
• Minimum of 3 years in a customer-facing sales or pre-sales role
• Ability to analyze, document, and improve business processes for operational efficiency

WHAT SUCCESS LOOKS LIKE:

An effective Account Executive maintains a full calendar focused on client engagement and business development. Monthly in-person or virtual meetings help deepen customer relationships. The most successful team members proactively manage client accounts, regularly communicate emerging technologies and cybersecurity threats, and help drive growth. Administrative and reactive tasks are transitioned to Solutions Specialists, allowing Account Executives to focus on strategic, high-value client interactions.
MCA, a New Charter Technologies company, provides a fast, energetic work environment for those seeking technology careers in Chattanooga and Nashville. We’re a top technology services provider in the Chattanooga area with a solid national reputation. We believe people are our most valuable assets so we’re passionate about retaining and developing the best talent available. But more than that, we’re a tight-knit group of professionals who work collaboratively to provide the highest possible levels of customer service and support.
We treat team members with respect, providing an environment where diverse individuals have all the resources they need to perform to their full potential. In fact, we like to think working at MCA is more than just a job. We believe business isn’t just about profitability. Having fun is also essential on the way to success. So, we celebrate achievements. We laugh a lot. We treat one another like family, always supporting each other. And we try not to take ourselves too seriously.
MCA is committed to creating an inclusive environment and is proud to be an equal opportunity employer. MCA recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status

• Grow and manage assigned client base to maximize retention and satisfaction
• Proactively obtain new clients and expand net-new business opportunities
• Conduct customer meetings and own the full proposal lifecycle—from creation to presentation
• Collaborate with the Solutions Team on contract documentation, kickoff processes, and quality control
• Maintain accounts with a focus on audit support and sustainable growth
• Support vCIO (Virtual Chief Information Officer) and Technology Advisor engagements
• Track sales opportunities and manage pipeline through CRM tools
• Participate in ongoing sales certifications and training programs
• Conduct annual account reviews and provide comprehensive reporting
• Perform monthly contract maintenance to ensure alignment with client needs