Nation Safe Drivers has been in business for 60 years and offers the rare opportunity to earn ownership stocks! With a stellar reputation as an industry leader in the Automotive Industry and one of the finest places to work in South Florida, we are excited about expanding our team. Our beautiful State-of-the-Art Corporate Headquarters is located in the heart of Boca Raton’s thriving business park district. Employees are valued at NSD and enjoy a fun corporate culture, a supportive leadership team and excellent benefits.

JOB DESCRIPTION

We are seeking an ACCOUNT EXECUTIVE who will be responsible for building, maintaining, and supporting a network of towing and roadside service providers to ensure network stability and growth through outreach, account maintenance and promoting adherence and compliance to the established contract.

REQUIREMENTS

• College degree preferred
• Business to Business Sales, Territory Management, Account Management or Business Development experience
• Contract negotiation and or price negotiation experience
• Promote a professional and welcoming environment for internal and external customers
• Maintain a high level of Confidentiality
• Proficient in Microsoft Excel and Word
• Ability to multi-task, follow up, and meet deadlines
• Strong attention to detail
• Strong problem-solving skills
• Excellent analytic skills
• Ability to make a high volume of outbound calls, and take a high volume of incoming calls
  Hours Required: 40 hours a week, occasional evenings and weekends may be required.
  Up to 20% travel

CORE DUTIES AND RESPONSIBILITIES:

• Understand and analyze the needs of assigned territories including:
• Current and forecasted volume and seasonality
• Provider capacity by territory, coverage, and volume
• Cost of in network services
• Cost of out of network services
• Additional service charges (supplemental to the original purchase orders)
• Rate of acceptance within a region and/or service providers
• Estimated time of arrival (ETA) and actual time of arrival (ATA)
• Build a stable network of reputable service providers through:
• Actively conducting outreach to towing and roadside service businesses
• Negotiating service rates based on the needs of the assigned territories
• Generate service provider applications based on territorial needs

Maintain strong business relationships with existing service providers through:

• Weekly appointments to review service provider performance
• Account review and maintenance (add or remove services, coverage area, hours, etc.)
• Renegotiating rates based on the needs of the assigned territories

DAILY DUTIES AND RESPONSIBILITIES:

• Respond to all incoming communications within 24 business hours
• Maintain a full understanding of the service provider contract (application)
• Ensure adherence and compliance to service provider contract
• Ensure that assigned territories have a full scope of available services
• Address service issues caused by the lack of services, service providers or contract adherence
• Analyze reporting, detailing territory performance on a daily and monthly basis
• Attend trade shows and network with new and existing service providers