Paladin Technologies is a rapidly growing low-voltage building technologies company that offers an exciting and rewarding workplace for individuals passionate about technology and innovation. With a strong focus on employee development, safety, and teamwork, Paladin provides a supportive environment where your contributions are recognized and valued. You’ll have the chance to work on industry-leading projects in security, communications, and network infrastructure alongside some of the best professionals in the field. If you’re looking to build a meaningful career with a company that prioritizes people and performance, Paladin is the place to grow.
Responsible for generating new business and grow existing accounts in all lines of business including service and installation solutions for new and/or existing customers. Prospects and develops new client relationships in line with PTI identified priorities.

SPECIFIC ACCOUNTABILITIES:

• Identify Client security requirements and effectively communicate the Company’s applicable services and products to meet those requirements.
• Prepare proposals, RFP’s, and/or assist with bid proposals that: identify and distinguish the features/benefits of the Company, meet Company GPM, and operational requirements.
• Develop and implement a proactive methodology for follow-up communication and proposal generation of all prospects.
• Maintain a proactive continuing relationship with Client’s in order to determine: satisfaction, provide assistance with future needs, solicit referrals, and assist in resolving collections of past due accounts.
• Assist in the selling of Service Contracts to existing Clients and 2nd year Service Contracts for system upgrades/replacements.
• Solicit equipment upgrades, replacement projects, and/or Company promotions for existing clients.
• Present final contract to Client for signature and ensure requirements such as deposit retainer, appropriate taxes, invoicing information, and project information are complete.
• Complete Sales Order, scope, plans, and other project documentation timely, in accordance with Company procedures, and within applicable contract requirements.
• Work with Project Managers to implement timely and profitable installations that meet Client and Company expectations.
• Provide oversight as projects proceed by maintaining close communications with Project Managers regarding: project status, unresolved issues, change orders, and close out requirements.
• Be well versed in the communication of Company values, mission and strategy to achieve Trusted Business Partner status.

GENERAL ACCOUNTABILITIES:

• Represent Company in a business-like professional manner in both conduct and appearance, to maximize client satisfaction.
• Maintain knowledge of current industry standards and emerging technologies as well as the latest products and services offered by the Company. Attend manufacturer and technology education online and in person as necessary and available.
• Interface proactively and in a positive manner with co-workers in all departments to maximize customer satisfaction, exceed profit margins, and cash flow goals.
• Effectively communicate and respond in a timely manner to all Client and Company needs or inquiries.
• Work in compliance with the Company’s policies and procedures including safety manual with safety of self and other in mind at all times.
• Participate in Industry and networking functions which foster the company’s values and goals.
• Provide activity reports as requested by management in a timely and acceptable format.
• Available to work outside of, or in addition to, normal businesses hours.
• Maintain and protect assigned Company assets.

REQUIRED QUALIFICATIONS:

• High school diploma or equivalent required.
• Minimum 3 years experience in a sales role
• Strong connections within the city and market familiarity

PREFERRED QUALIFICATIONS:

• Minimum 1 year security industry experience
• Continuing education is highly valued – Technical, Associate’s, Bachelor’s degree or security industry certifications

PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Must be able to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with employees and/or customers; manual dexterity required for frequent reaching, and lifting of small objects, and operating office equipment

WORKING CONDITIONS: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

• The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
• Travel may be required