The Whitecaps FC mission is To Unite and Inspire Our Communities. We are looking for a new team member to contribute to the Vancouver Whitecaps culture by understanding and supporting our four cornerstones: team spirit, discipline, work ethic and mentality.
The Whitecaps FC Premium Team are looking to add an experience salesperson to our ranks who’s inspired to build community around a pillar institution of Vancouver. The Premium Account Executive is responsible for identifying and generating new revenue leads, encouraging return and referral business, and providing excellent service to all our Members, Fans & Guests.

Role Responsibilities:

• Generate and close new business leads for our Premium Hospitality spaces
• Nurture current Member & Fan relationships to encourage return and referral business
• Educate and assist new members and fans through the purchasing process
• Assist and lead Sales & Service projects to increase fan engagement, generate new revenue and build community around the Club
• Engage with guests to promote key club messages and campaigns on match days
• Strive to provide excellent service with every Club interaction a member, fan or guest
• Collaborate with internal teams on larger Club projects including community, communications, soccer development, partnerships and marketing when required
• Foster reliable and responsive relationships for our members externally and internally
• Assist with additional game day duties, special events and promotions as required
• Respond to inbound calls and meet/exceed conversion targets as well as guest service expectations
• Build and maintain digital records of all clients and prospects via ticketing software

Qualifications/Experience:

In addition to bringing a commitment to Vancouver Whitecaps FC vision and values, the ideal candidate will require degrees of demonstrated experience as follows:

• Post-secondary education in a related field such as business, marketing, or sport management is an asset
• Minimum (3) years of sales experience
• Proficient in the Microsoft Office suite of products and above average knowledge of computer technology
• Extraordinary relationship building skills, with a track record of return and referral business success
• Team player with a Premium mindset, and holistic approach to problem solving
• Polished presentation skills, with an ability to adapt and communicate confidently
• Effective time-management skills and ability to multi-task in a dynamic, fast paced environment
• Meticulous attention to details
• Flexible availability including nights, weekends, and holidays
• A strong desire to do meaningful, positive, and impactful work for our community
• Experience using Salesforce, Archtics, or ticketing software a bonus

• Generate and close new business leads for our Premium Hospitality spaces
• Nurture current Member & Fan relationships to encourage return and referral business
• Educate and assist new members and fans through the purchasing process
• Assist and lead Sales & Service projects to increase fan engagement, generate new revenue and build community around the Club
• Engage with guests to promote key club messages and campaigns on match days
• Strive to provide excellent service with every Club interaction a member, fan or guest
• Collaborate with internal teams on larger Club projects including community, communications, soccer development, partnerships and marketing when required
• Foster reliable and responsive relationships for our members externally and internally
• Assist with additional game day duties, special events and promotions as required
• Respond to inbound calls and meet/exceed conversion targets as well as guest service expectations
• Build and maintain digital records of all clients and prospects via ticketing softwar