WHO WE ARE

At Serval, we’re building the AI platform for IT teams. Our goal is to take on legacy players like ServiceNow, a $230+ bn company, by deploying AI agents to resolve IT issues instead of humans.
Serval “automates the automation,” using a natural language-to-code workflow builder and AI agents that discover and deliver automations for tedious IT workflows.
Our mission is to free IT departments from the #helpdesk channel by creating the simplest way to automate employee onboarding/offboarding, software access management, and the long tail of employee requests. Long term, our vision extends to developing a universal workflow automation platform for all business functions.
Serval was founded by product and engineering leaders from Verkada and is backed by industry-leading investors like First Round, General Catalyst, Alt Capital, and Box Group.

ROLE OVERVIEW

As an early member of our go-to-market team, you’ll be responsible for evangelizing and selling Serval to potential customers and closing new business. This role is for someone who’s excited to hunt big new logos, and act as a crucial link between sales and product/engineering. With a consultative approach to selling, you’ll become a trusted advisor to key decision-makers. This is a unique opportunity to join a fast-growing startup with a hardworking, high-energy team.

WHAT YOU’LL DO

• Own the entire sales process from prospecting to close
• Conduct discovery to deeply understand stakeholder needs, goals, and business challenges
• Design and deliver compelling product presentations/demos that articulate the value of the Serval platform
• Manage a well-run sales process, always ensuring to set and hold meaningful next steps
• Develop and maintain strong relationships with senior executives and decision-makers
• Collaborate cross-functionally with product, marketing and engineering to ensure a seamless sales process
• Become an expert in Serval’s product so that you can advise prospects on best practices
• Continuously deepen your industry and technical knowledge to position our value proposition effectively
• Role is based in our SF HQ, however travel to industry events or customers in territory is expected at least once per quarter