Account Executive at SOCi

Vancouver, British Columbia, Canada -

Full Time

Start Date

Immediate

Expiry Date

30 Jan, 26

Salary

114000.0

Posted On

01 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Sales, Contract Renewals, Negotiations, Upselling, Communication, Collaboration, Organization, Detail-Oriented, Problem Solving, CRM Experience, Entrepreneurial Spirit, Sales Methodology, Creative Strategy, Adaptability

Industry

Software Development

Description

SOCi, the CoMarketing Cloud for Multi-Location Enterprises, is currently looking for an experienced Account Manager to focus on expanding and retaining revenue within our existing client base. This role partners closely with our Customer Success Managers, who own day-to-day client relationships, to identify growth opportunities and manage all aspects of upsell and renewal negotiations. You’ll play a critical role in driving revenue expansion by executing renewal strategies, negotiating contracts, and ensuring a smooth, timely process from proposal to signature. SOCi expects to pay a base salary in the range of $80,000 - $114,000 CAD base plus bonuses/commission. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training. Who We Are SOCi is one of the fastest growing technology companies in the United States, ranking on the Inc. 5000 Fastest Growing Companies in America list for the last seven consecutive years. The leader in AI-powered marketing solutions for multi-location businesses, SOCi is trusted by nearly 1,000 top brands including Ford, Ace Hardware, Kumon, Liberty Tax, and more. At SOCi, our vision is to empower people to do what they love by providing intelligent software that can do the rest. SOCi provides a first-of-its-kind, AI-powered digital workforce capable of handling the workload of 1,000 local marketers, empowering brands to achieve unmatched digital visibility, strengthen customer engagement, and scale faster than ever before. View more on our Awards & Accolades here! How You’ll Make an Impact Build and execute account plans to drive growth and retention across SOCi’s commercial multi-location customer base. Cultivate deep, long-term relationships with executive stakeholders and decision-makers within your accounts. Act as a trusted advisor, ensuring clients maximize value from SOCi’s platform and services. Represent SOCi at customer-facing events, industry conferences, and strategic account reviews. Serve as a subject matter expert on localized marketing at scale, helping clients solve complex challenges with SOCi solutions. Partner cross-functionally with customer success, product, and marketing to deliver exceptional customer experiences. Identify upsell and cross-sell opportunities to expand SOCi’s footprint within existing accounts. Use SOCi’s internal tech stack (CRM, enablement, marketing tools) to manage your business effectively and track client health. Maintain strong forecasting accuracy, pipeline discipline, and accountability to growth targets. Deliver compelling business cases and presentations that articulate the ROI of SOCi to client executives. Focus on solving business challenges through innovation, while keeping a customer-first mindset. Remain adaptable as client needs evolve, supporting additional initiatives as required. What You’ll Need to be Successful Hybrid Opportunity: This role is fully remote until our Vancouver, BC and Toronto, ON offices are established. Once the office is in place, it will transition to a hybrid model, with a 50/50 split between remote and in-office work. Must Have: 2–5 years of experience in a quota carrying Account Management or Sales role preferably in a B2B or SaaS environment. Ability to prove consistently hitting or overachieving quota Proven success in contract renewals, negotiations, and upselling to existing clients. Excellent communication and collaboration abilities—especially working cross-functionally with Customer Success, Sales, and Legal teams. Highly organized and detail-oriented, with experience managing multiple deals simultaneously. Multi-location brands experience and existing industry contacts/relationships preferred Self-starter with a creative entrepreneurial spirit Refined and proven sales methodology Creative strategist; develop new ways to drive sales and value to existing and prospective clients Experience working in a fast-paced entrepreneurial environment Creative problem solver with the ability to understand and resolve prospective client challenges/objections Adaptable; able to quickly learn new technologies and processes Salesforce or equivalent CRM experience Willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned This position will remain open with applications due by November 31, 2025. This position is being hired on an urgent basis. The application window may close before November 31, 2025 if SOCi receives a sufficient number of applications to select a candidate prior to that date. What SOCi Provides to You Comprehensive Benefits Package (full-time permanent, non-contract roles only) Health insurance plans, dental, and vision Wellness incentives 401(k) plan with employer match Flexible Work Environment (full-time, non-contract roles only) Flexible paid time off Quarterly wellness days Paid holidays Unique employee engagement programs Empowering Career Growth and Success What’s Important at SOCi Led by a team of industry experts, SOCi is leading the pack in Localized Marketing for Multi-Location brands. Our passionate team of SOCialites work from home around the globe! Our collaborative, dynamic culture allows our teams to work cross-functionally and optimize productivity. We are a fast-paced, agile environment where thought leadership and input are encouraged. If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology, then SOCi is for you. Visit soci.ai for more information. SOCi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please note that if selected for a position at SOCi, you will be required to complete an E-Verify check to confirm your eligibility to work in the United States (if applicable). #LI-Remote

Responsibilities

The Account Executive will focus on expanding and retaining revenue within the existing client base by executing renewal strategies and managing upsell negotiations. This role involves building account plans, cultivating relationships with stakeholders, and representing SOCi at various events.