THE FIREWOLVES:

The FireWolves aren’t just a team—we’re a pack, united by a relentless drive to compete, to lead, and to build something bigger than ourselves. Inspired by the spirit of the wolf, our organization lives by values that fuel greatness: courage, strength, loyalty, community, and leadership—on and off the field. We are fierce competitors who hunt together and rise together. When you join the FireWolves, you’re not stepping into just another job in sports—you’re stepping into a mission. A mission to honor the rich heritage of lacrosse and the National Lacrosse League teams that paved the way, while forging a bold new legacy here in the Durham Region. We don’t just sell tickets—we build unforgettable experiences, lasting community impact, and a culture of excellence rooted in teamwork and an unshakable will to win. If you have the fire to lead, the hunger to grow, and the loyalty to run with the pack, then this is your moment. Join the FireWolves and let’s make history—together.

JOB SUMMARY:

The FireWolves are seeking an Account Executive, Ticket Sales, to join our PACK! This individual will be a full-time employee of the FireWolves. You will make outbound phone calls, set-up face-to-face meetings with prospects, and work tabling events throughout the community with the goal of selling FireWolves ticket packages. You will also work on all FireWolves home games and outside events as scheduled.

MINIMUM QUALIFICATIONS:

• 1 + years of previous sales experience preferred
• Bachelor’s degree from an accredited college/university with coursework in business, sales, marketing, sport management or similar area
• Strong outreach skills and tracking of prospective clients
• Excellent relationship building and interpersonal skills
• Ability to interact effectively and comfortably with clients at all levels of an organization
• Ability to handle a high volume of calls
• Excellent communication and presentation skills – written and oral
• FIRST TO ARRIVE AND LAST TO LEAVE EACH DAY mentality
• Extremely coachable with an eagerness to learn each day
• Charismatic and team player – must work well in a team setting
• Disciplined self-starter and highly organized
• Highly motivated individual with a strong desire to build a career in the sport business
• Must be able to work evenings, weekends, holidays and extended hours per management

• Sell season tickets and partial plans with particular focus on group tickets sales
• Responsible for generating ticket revenue through cold calls, face-to-face appointments, arena tours, prospecting, and networking.
• Responsible for meeting a minimum number of phone call and touch point activities per day as determined by management
• Research and prospect for new business leads
• Renew season ticket accounts and group ticket purchases
• Proactively create opportunities for new business with existing customers
• Meet and exceed weekly, monthly, and yearly sales goals
• Prospect and cultivate new sales leads through creative lead generation approaches
• Create new business opportunities through up-selling & referrals from existing clients & prospects
• Effectively follow up with prospects & clients to meet excellent customer service requirements
• Cordially and effectively handle incoming calls from prospective clients for all ticket sales needs
• Ensure customer data and profile information is accurate and detailed in CRM system
• Attend & work community events, representing the team to network and build sales pipeline
• Assist with game day responsibilities of the sales department
• Perform other duties and responsibilities as assigned