Account Executive at Triparound

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

26 Feb, 26

Salary

0.0

Posted On

28 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Success, Account Management, Relationship Building, Problem Solving, Analytical Skills, CRM Experience, Communication Skills, Hospitality Experience, Travel Tech Experience, SaaS Experience

Industry

IT Services and IT Consulting

Description

Ready to fast-track your career in one of the most exciting and fast-growing industries, travel tech? At Triparound, we’re not just reshaping how the world’s top top hotels and vacation rentals (VRs) manage guest experiences, we’re building a passionate team that thrives on innovation, collaboration, and impact. If you’re passionate about customer facing roles, here you’ll find opportunities to grow, travel, and make a real difference while being part of a diverse and supportive culture that values integrity, grit, and wellbeing. For our Customer Success team, we’re looking for a dedicated, people-first Account Manager to become the trusted partner for our clients. If you love building relationships, solving challenges proactively, and being the go-to person who makes customers feel supported and successful, this role is for you. What You’ll Do Own client relationships - be the primary point of contact for your portfolio of hotels and VRs worldwide. Guide customers to success - support onboarding, train users, and help clients get maximum value from our platform, driving operational excellence. Spot growth opportunities - identify upsell and expansion potential, contributing directly to the company’s growth ambitions. Drive renewals - manage contract renewals ensuring client retention and long-term loyalty in a competitive market. Be proactive, not reactive - anticipate challenges, innovate solutions, and keep customers delighted. Run business reviews - hold regular check-ins to highlight wins and align on future strategic goals. Champion the customer internally - provide feedback to Product and Customer Success teams to innovate and improve continuously. What You’ll Bring 2+ years in Customer Success, Account Management, or a similar client-facing role. A proactive, consultative mindset - you prevent problems before they arise and inspire confidence. Strong relationship-building and problem-solving skills - you know how to listen, guide, and empower clients. Analytical mindset - comfortable reading dashboards and reports to understand client performance, identify opportunities, and support data-driven decisions. Experience with a CRM platform. Excellent communication skills in English! Additional languages are a bonus. Experience in hospitality, travel tech, or SaaS highly valued. What’s In It For You Competitive salary – your expertise and impact are rewarded. Career growth – become a key player in scaling a mission-driven, innovative startup shaping the future of hospitality. Hybrid work model - a balanced mix of office and remote days, designed for the way we work best. Global exposure – collaborate with top-tier hotels and VRs across Europe and beyond, expanding your professional horizon. Travel to meet customers and prospects in key industry events. Wellness benefits & perks - because maintaining balance is key. Join a values-driven team where integrity, innovation, grit, and diversity thrive, and your work truly matters. Why Triparound? Because it’s a chance to be part of a dynamic startup scaling fast across Europe and beyond, trusted by the best names in luxury hospitality, including Costa Navarino, One&Only, Mandarin Oriental, and more. Most importantly, you’ll thrive in a culture that listens to your ideas, values your growth, and supports your success every step of the way.

Responsibilities

Own client relationships and guide customers to success by supporting onboarding and training users. Spot growth opportunities and drive renewals while being proactive in anticipating challenges and innovating solutions.