Account Handler at Everywhen

Norwich, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

0.0

Posted On

29 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Insurance Industry Experience, Client Care, Communication, Team Collaboration, Proactive Attitude, Curiosity, Resilience, Integrity, Client Relationship Management, Claims Management, Policy Administration, Business Development, Market Analysis, Mid Term Adjustments, Renewals, Client Needs Assessment

Industry

Insurance

Description

Ready for Your Next Big Career Move in Insurance? Join Our Friendly Team in Norfolk in our Norwich office as an Insurance Account Handler Are you experienced in the insurance industry and looking for a new challenge? We’ve got an exciting opportunity for you to become part of the UK’s largest independent insurance broker, right here in Norfolk. As an Insurance Account Handler, you’ll enjoy a Monday to Friday schedule (yes, weekends off!), a competitive salary based on your experience, and a generous bonus structure. Plus, you’ll benefit from our flexible and hybrid working options—because we know the 9–5 doesn’t suit everyone. What You’ll Be Doing You’ll be the go-to person for a designated portfolio of clients, building strong relationships and supporting them with their insurance needs. Provide meaningful contribution to the business’s income and growth targets. Contribute to a strong, engaged team environment. Demonstrate a strong commitment to client care and retention in all elements of client service within your control. What We’re Looking For We’re open to diverse backgrounds, but here are a few essentials: Insurance industry experience is a must. A positive, proactive attitude and a drive to deliver the best client experience. Curiosity and a willingness to learn—we’ll support you with qualifications like CII or ACII. Confidence in communication, both over the phone and face-to-face. A collaborative spirit and the resilience to adapt in a fast-paced environment. Integrity and honesty—essential in our regulated industry and valued in our culture. Here are some of the tasks you will be performing as an Account Handler • Attendance of client meetings where appropriate • Supporting your Account Executive with New business and Renewals • Pro-actively looking at claims, Mid Term Adjustments, and business changes prior to renewal • Marketing of renewal to insurers; and agreeing deadlines for terms to be provided • Review of insurers terms against presentation to ensure suitability • Ensuring the Policy Admin System is kept up to date with information and processing Mid Term Adjustments • Reviewing client needs What You’ll Get in Return We care about our people and their wellbeing. Here’s a snapshot of the benefits: 26 days holiday plus bank holidays Career progression opportunities across our group Professional qualifications to boost your career Pension scheme for your future 24/7 wellbeing support Paid volunteering day to give back to your community Spotlight Awards to celebrate our brightest stars Ready to take the next step? Apply today and one of our team members will be in touch. #AIB #LI-KB2 IND01 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening. Click here here to see our standard benefits page

Responsibilities

As an Insurance Account Handler, you will manage a designated portfolio of clients, building strong relationships and supporting their insurance needs. You will also contribute to the business's income and growth targets while ensuring high levels of client care and retention.