Account Management Specialist - Senior at CUMMINGS INC

Seongnam-si, , South Korea -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

0.0

Posted On

31 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Sales Strategy, Revenue Growth, Contract Negotiation, Customer Relations, Stakeholder Management, Customer Satisfaction Measurement, Accounts Receivable Management, Six Sigma Initiatives, Sales Forecasting, Inventory Management, Delivery Capabilities, Pipeline Management, Sense Making, Diagnostic Questioning, Solution Delivery

Industry

Motor Vehicle Manufacturing

Description

In this role, you will make an impact in the following ways: * Develops, manages, and maintains business relationships with assigned accounts supporting the organization's sales strategy. * Supports revenue growth by identifying and contacting new business opportunities and participating in cost reduction initiatives. * Extends and expands sale of products and services to existing clients. * Leads, manages and coordinates communication and interfaces with the customer at appropriate levels. * Negotiates and implements contracts with accounts as authorized. * Manages production and distribution issues associated with accounts. Responsible for establishing and maintaining positive customer relations. * Acts as champion for the voice of the customer within the business for commercial and technical inquires, Supports account strategy and works with key stakeholders in the business to achieve optimum results. * Responsible for measuring customer satisfaction and creating action plans to improve satsifaction on data. * Manages accounts receivable deliverables including discussing and negotiating payment terms. * Drives Customer Focus Six Sigma initiatives to strengthen relationship with customer. * Drives cross business unit account development in support of account strategy. * Maintains Sales forecasts and tracks progress and accuracy against forecast. * As applicable, works with internal stakeholders and customers to balance inventory, service, and delivery capabilities with customer expectations. Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

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Responsibilities

This role involves developing and managing business relationships with assigned accounts to support the sales strategy, extending product and service sales, and leading customer communication. Responsibilities also include managing production/distribution issues, acting as the voice of the customer, measuring satisfaction, and handling accounts receivable deliverables.