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Account Manager 3 at rogersco

, , -

Full Time

Start Date

Immediate

Expiry Date

26 Feb, 26

Salary

0.0

Posted On

28 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Sales, Customer Relationship Management, Negotiation, Revenue Growth, Client Support, Collaboration, Performance Monitoring, Strategy Development, Contract Management, Problem Solving, Communication, Team Support, Business Development, Data Analysis, Pipeline Management

Industry

Information Technology & Services

Description

Summary: This role will be responsible for managing and growing a portfolio of assigned accounts by developing and maintaining strong, long-term relationships with clients. This role works closely with all members of the sales team to identify new business opportunities and develop strategies to increase revenue. In addition, this role involves working with existing customers to find out their needs while creating solutions to add value, drive revenue growth and increase customer satisfaction. Essential Functions: Develop and maintain strong relationships with top tier clients. Support internal teams to improve their performance and reach targets as needed. Identify and pursue new sales opportunities and upsell and cross-sell products and services to existing clients. Act as the primary point of contact for prospects and clients, responding to inquiries and providing ongoing support. Collaborate with internal stakeholders, including sales, marketing, and product teams, to ensure client needs are met and exceeded. Monitor and analyze account performance, identifying areas for improvement and developing strategies to optimize results. Negotiate contracts and agreements with clients, ensuring that terms and conditions are favorable to the company. Maintain accurate and up-to-date records of account activity, including sales forecasts, pipeline management, and client interactions using customer relationship management software. Other duties as assigned. Qualifications: Bachelor’s Degree in Engineering or related field. May consider equivalent work experience in lieu of degree. 8+ years of experience in sales and direct account management. Experience in customer relationship management software. Travel: Up to 50%.

Responsibilities

The Account Manager will manage and grow a portfolio of assigned accounts by developing strong relationships with clients. This role involves identifying new business opportunities and creating solutions to enhance customer satisfaction and drive revenue growth.