Account Manager & Account Executive at Azumo

Santo Domingo, Distrito Nacional, Dominican Republic -

Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

0.0

Posted On

18 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Sales, Client Success, Issue Resolution, Collaboration, Contract Management, Lead Conversion, Discovery, Solution Presentation, Proposal Development, Contract Negotiation, B2B Sales, Agile Development, Technical Solutions, Communication Skills, Executive Presence

Industry

IT Services and IT Consulting

Description

We are seeking an Account Manager & Account Executive to balance relationship management with new business acquisition. This role is 60% farming (nurturing and growing existing accounts) and 40% prospecting & closing (converting prospects into new clients). Account Management - Farming (60%) Relationship Ownership: Serve as primary point of contact for assigned client accounts, becoming their trusted technology advisor Account Growth: Identify and develop expansion opportunities within existing accounts (additional projects, new departments, enhanced services) Client Success: Conduct regular check-ins, business reviews, and strategic planning sessions with current clients Issue Resolution: Monitor client satisfaction and proactively address any concerns or challenges Collaboration: Partner with delivery teams to ensure project success and identify future technology needs Contract Management: Manage renewals and negotiate expanded scopes of work Referral Generation: Leverage satisfied clients for referrals and introductions to new prospects Account Analytics: Track and report on account health metrics and growth opportunities Business Development - Prospecting & Closing (40%) Lead Conversion: Transform qualified leads and prospects into signed contracts Discovery & Needs Assessment: Conduct thorough discovery calls to understand client pain points and requirements Solution Presentation: Deliver compelling presentations that connect technical solutions to business outcomes Proposal Development: Collaborate with technical teams to create accurate project scopes and competitive proposals Contract Negotiation: Navigate pricing discussions, terms, and project timelines to successful closure Must Have: 3-5 years B2B account management and sales experience Previous work at software development companies (internal products or client services) Strong IT background and understanding of agile development practices Advanced written and verbal English communication skills Executive presence and ability to present to C-level stakeholders Proven track record growing accounts and closing new business Nice to Have: Project management experience Technical background with modern development technologies Enterprise account experience ($100K+ contracts) Existing industry network Paid time off (PTO) U.S. Holidays Training Udemy free Premium access Mentored career development Free English Courses Profit Sharing $US Remuneration

Responsibilities

The Account Manager & Account Executive will serve as the primary point of contact for assigned client accounts, focusing on nurturing existing relationships and acquiring new business. This role involves conducting regular check-ins, identifying growth opportunities, and transforming qualified leads into signed contracts.