Account Manager, Account Management Department at Metrobank

Taguig, National Capital District, Philippines -

Full Time

Start Date

Immediate

Expiry Date

25 Sep, 26

Salary

0.0

Posted On

27 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Business Relationship Management, IT Project Coordination, Stakeholder Engagement, SDLC, Business Case Preparation, Requirements Documentation, IT Strategy, Budget Coordination, Resource Negotiation

Industry

Banking

Description

This role is open for both iAspire candidates and external talents. We encourage you to refer candidates to this role. Position Title: Account Manager Job Summary: Drives and manages the relationship with the business and ITG. Ensures the end-to-end delivery of IT business needs from project ideation to implementation. Works with the business units and provides significant inputs to the definition and maintenance of the client’s overall IT strategy covering projects and business-as-usual (BAU) system enhancement requests. Specific Duties & Responsibilities: Align IT plans of business units with the business units’ goals and strategies. Conduct regular client touchpoints to provide status of priority projects and BAU requests. Overall accountable for the ideation activities and initiation activities for enhancements and subscriptions. Review and coordinate with appropriate business units for the relevant costs and budget associated to their projects. Works with the business and ITG in defining priority levels for the clients’ system requests; negotiates with clients on issues related to resource contention and delivery dates Handles the assessment and evaluation of BAU system enhancements requested by business units Participates in the preparation of the business case and high-level requirements documents, in support of firming up technology solutions for clients’ specific needs Establish collaboration and teamwork with business units, key personnel and stakeholders. Qualifications: Bachelor’s Degree in Information Technology, Computer Science, Business Administration, or any related field At least 5 years of experience in account management, business relationship management, IT project coordination, or similar roles Proven experience in handling stakeholder engagements and managing client relationships Strong understanding of IT systems, SDLC, and BAU operations Experience in evaluating system enhancement requests, business cases, and requirements documentation Other Details: Rank: Junior Officer Unit: Employee Services Sector / Information Technology Group / Business Relationship Management Division Location: Metrobank Center, BGC

Responsibilities

Manages the relationship between business units and the IT group to ensure end-to-end delivery of IT needs from ideation to implementation. Aligns IT plans with business goals and handles the evaluation of system enhancement requests.