Account Manager at Adecco Group

, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

09 Jul, 26

Salary

0.0

Posted On

10 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales growth, Client relationship management, Business development, Negotiation, Account planning, Customer experience, Team leadership, Recruitment support, Financial forecasting, Market analysis, Risk management, Staff motivation, Strategic planning, Talent acquisition, Compliance management

Industry

Human Resources Services

Description

Driving sales growth and ensuring the successful delivery of Adecco's professional services to designated clients. This position requires a deep proficiency in fostering and maintaining strategic client relationships, underpinned by a comprehensive understanding of marketing, business, technical, and professional domains. Key Accountabilities • Manages client engagement activities to identify growth opportunities in new and existing accounts, aiming to achieve business growth targets. • Leads negotiations with clients to secure business deals. • Develops and implements industry-specific account plans to enhance Adecco’s service offerings. • Elevates the Customer Experience by building trust, fostering loyalty, and enhancing the brand’s position. • Leverages existing client relationships to strengthen Adecco’s engagement. • Maintains strong client relationships at all levels. • Manages delivery risks and resolves issues as needed. • Oversees the selection and placement of associates and manages their ongoing experience. • Leads and motivates staff to foster growth and maintain a dynamic work environment, embodying company values.. • Builds a customer-centric team, focusing on attracting and retaining top talent and providing long-term career opportunities. • Offers support and direction to the Recruitment Team. • Drives sales growth to ensure a profitable and sustainable business with a focus on revenue and gross margin. • Meets financial targets by developing new business and nurturing existing client relationships, utilizing Adecco’s specialized services. • Collaborates across teams and regions to maximize growth potential. • Delivers accurate forecasting and market analysis to stay ahead of market trends and conditions. Key Outcomes • 100%25 compliance with all The Adecco Group Policies and Procedures • Ensure 100%25 completion of local and global Mandatory Training • Expanded client base and increased opportunities in new and existing accounts to achieve business growth. • Secured deals through effective client negotiations. • Implemented specialized account plans to enhance Adecco's service capabilities. • Built trusted partner relationships, increased customer loyalty, and strengthened brand position. • Deepened client engagement through leveraging existing relationships. • Managed delivery risks and provided necessary interventions. • Oversaw the selection and placement of associates, ensuring a positive experience. • Addressed payroll, timesheet queries, and other concerns for placed associates. • Attracted top talent and provided opportunities for long-term careers and professional growth. • Offered clear guidance and support to the Recruitment Team. • Focused on revenue and gross margin to establish a profitable, sustainable business. • Achieved financial targets through new business development and maintaining client relationships. • Fostered compliance across Finance, WHS, IR, Legal, and Quality while promoting data integrity and technology solutions. Qualifications • A bachelor’s degree in business, marketing, human resources, or a related field is preferred. • Extensive experience in the recruitment industry or relevant i.e. customer service/ sales roles. • Demonstrated success in sales and business development. • Expertise in negotiating terms and conditions with clients. • Experience in leading and motivating a team.

Responsibilities

The Account Manager is responsible for driving sales growth and managing client relationships to achieve business targets. They oversee the selection and placement of associates while leading and motivating teams to ensure high-quality service delivery.