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Account Manager / Administration at Satellite Office
Pasig, Metro Manila, Philippines -
Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Organizational skills, Administrative skills, Partner relationship management, Attention to detail, Coordination, Communication skills

Industry

Outsourcing and Offshoring Consulting

Description
The Account Manager / Administration will be responsible for onboarding and supporting partner properties (hostels and hotels) on the platform while providing general operational and administrative support. This role will act as a key point of contact for partners, ensuring smooth setup, coordination with internal teams, and ongoing operational support. Key Responsibilities Own the digital onboarding of new partners (hostels and hotels) onto the platform. Set up partner accounts, including property listings, descriptions, and image uploads. Guide partners through the onboarding process by providing walkthroughs and training on the platform. Act as the primary support contact for partners during onboarding and early usage. Coordinate with the development team to ensure API integrations are functioning properly. Assist with customer service inquiries from partners. Coordinate the distribution of onboarding materials such as signage and partner collateral. Provide general business administration support, including: Inbox management Internal task follow-ups Maintaining operational trackers Coordinating with internal teams and suppliers Preparing simple internal reports and summaries. Tools Email WhatsApp Key Skills Strong organizational and administrative skills Partner relationship management Attention to detail Ability to coordinate across technical and operational teams Strong written and verbal communication skills
Responsibilities
The Account Manager / Administration will be responsible for onboarding and supporting partner properties like hostels and hotels onto the platform, acting as the key contact for setup and ongoing operational support. This includes owning the digital onboarding process, setting up listings, providing partner training, and coordinating with internal teams like development for API integrations.