EMPLOYEES AT AKITA BENEFIT FROM AN EXCITING AND FAST-PACED ENVIRONMENT IN WHICH THEY GAIN EXPOSURE TO UP AND COMING TECHNOLOGIES.

As an Account Manager (AM) at Akita, you will:

• Be responsible for a number of key customer accounts, for which you will be the dedicated AM, and provide strategic planning for their IT needs.
• Strive to achieve targets set by the Sales and Marketing Director, suggesting new initiatives to enhance results.
• Meet with clients to actively promote the Company’s portfolio of products and services, demonstrating a return on investment. Draw in Akita Solution Specialists, as required.
• Create quotes, proposals, pitches, and service level agreements to provide a professional and considered representation of the Akita brand and the “value added” to clients.
• Demonstrate integrity, working respectfully to enhance the client’s IT services.
• Take ownership of the accounts allocated to you and demonstrate outstanding customer service.
• Perform customer reviews for your allocated accounts.
• Maintain good working knowledge of the Akita and Business Applications portfolio of services to seize opportunities, increasing and improving the customer’s products and services.
• Demonstrate a general understanding of project management.
• Proactively build internal relationships within Akita to drive new business opportunities and manage demands from the existing client base.
• Work with the projects team to make sure that the transition from sale to project delivery is efficient and profitable.
• Work with Sales and Project teams to competently onboard new customers, and ensure the transition to Akita is effective and efficient. If required, you will capably offboard customers at the point of contract expiry.
• Work with Marketing to make sure that sales collateral remains fresh.
• Fulfill any other such duties as required in line with business needs.

CORE SKILLS

• Proven Account Management experience, preferably within an MSP.
• The ability to achieve results and reach targets.
• A multi-faceted approach to generating new business, assessing methods against return on investment.

DESIRABLE SKILLS

• Account Management experience within the IT sector
• Experience in B2B Sales role

To apply for the role, please submit a CV detailing your skills and relevant experience.
For further information please email careers@akita.co.u