BSNI is working with a leading fastening company to recruit and experienced Account Manager to work with the manager in NI to ensure that all contracts are running smoothly and effectively.
Location: Dundalk
Duration: Permanent
Salary: £40 - £42 per annum
Position Summary
- As a Senior Account Manager you will be responsible for developing long term relationships with customers.
- You should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You will have excellent communication, analytical and negotiation skills and be customer service orientated.
- Ultimately, you should be able to grow our business by building successful, long-term relationships with a key focus on delivering high standards of customer service and upselling.
Key Sales Responsibilities:
- Completion of RFQ’s from customers
- Negotiating with customers regarding pricing/lead-time for orders
- Processing customer orders
- Progressing any customer queries regarding outstanding orders
- Facilitating business reviews with customers
- Maintain regular customer engagement
- Ensuring the system is updated using active price management including margins
- Analysis of customer schedules to ensure stock availability
- Obtaining up to date forecast information for key customers
- Monthly sales forecasting analysis on key accounts
- Creation of commercial invoices and supporting of customer declarations
- Resolving empty bin queries by liaising with customer & purchasing department
- Regular reviews of any invoice exceptions
- Co-ordinate activities with any quality concerns raised by our customers
- Support and collaborate with AR/AP to resolve invoice discrepancie
- · Liaise with Warehouse operations to ensure timely fulfilment of customer order
- · Generate customers KPI’s as require
- · Demonstrates scalable growth
- · Analyses customer demands trends
- · Resolve excess and obsolete inventory with customers
- · Any other duties as required by management
Purchasing Responsibilities
- Process customer PO, acknowledge PO receipt to customers
- Product sourcing & resourcing
- Stock collection from suppliers (Makro, Tesco etc)
- create internal SO using in-house system.
- Advise customer delivery dates on their PO.
Education, Experience & Qualifications:
- Minimum 3 years’ experience of account management
- Demonstrable growth
- Proficient in oral, written, and mathematical skills
- Experience of Microsoft Office package including Excel
- · Good time management
This job description reflects the current situation and is subject to change based on the needs of the business
BSNI is acting as a recruitment agency
Contact Debbie on 442895219313 for further information
commercialindeed
Job Types: Full-time, Permanent
Pay: €40,000.00-€42,000.00 per year
Benefits:
- Company pension
- On-site parking
Schedule:
Experience:
- Account management: 1 year (preferred)
- Sales: 1 year (preferred)
- Microsoft and Invoicing: 1 year (preferred)
Work Location: In perso
Linked-in
Google