BSNI is working with a leading fastening company to recruit and experienced Account Manager to work with the manager in NI to ensure that all contracts are running smoothly and effectively.
Location: Dundalk
Duration: Permanent
Salary: £40 - £42 per annum

Position Summary

• As a Senior Account Manager you will be responsible for developing long term relationships with customers.
• You should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You will have excellent communication, analytical and negotiation skills and be customer service orientated.
• Ultimately, you should be able to grow our business by building successful, long-term relationships with a key focus on delivering high standards of customer service and upselling.

Key Sales Responsibilities:

• Completion of RFQ’s from customers
• Negotiating with customers regarding pricing/lead-time for orders
• Processing customer orders
• Progressing any customer queries regarding outstanding orders
• Facilitating business reviews with customers
• Maintain regular customer engagement
• Ensuring the system is updated using active price management including margins
• Analysis of customer schedules to ensure stock availability
• Obtaining up to date forecast information for key customers
• Monthly sales forecasting analysis on key accounts
• Creation of commercial invoices and supporting of customer declarations
• Resolving empty bin queries by liaising with customer & purchasing department
• Regular reviews of any invoice exceptions
• Co-ordinate activities with any quality concerns raised by our customers
• Support and collaborate with AR/AP to resolve invoice discrepancie
• · Liaise with Warehouse operations to ensure timely fulfilment of customer order
• · Generate customers KPI’s as require
• · Demonstrates scalable growth
• · Analyses customer demands trends
• · Resolve excess and obsolete inventory with customers
• · Any other duties as required by management

Purchasing Responsibilities

• Process customer PO, acknowledge PO receipt to customers
• Product sourcing & resourcing
• Stock collection from suppliers (Makro, Tesco etc)
• create internal SO using in-house system.
• Advise customer delivery dates on their PO.

Education, Experience & Qualifications:

• Minimum 3 years’ experience of account management
• Demonstrable growth
• Proficient in oral, written, and mathematical skills
• Experience of Microsoft Office package including Excel
• · Good time management

This job description reflects the current situation and is subject to change based on the needs of the business
BSNI is acting as a recruitment agency
Contact Debbie on 442895219313 for further information

commercialindeed

Job Types: Full-time, Permanent
Pay: €40,000.00-€42,000.00 per year

Benefits:

• Company pension
• On-site parking

Schedule:

• Monday to Friday

Experience:

• Account management: 1 year (preferred)
• Sales: 1 year (preferred)
• Microsoft and Invoicing: 1 year (preferred)

Work Location: In perso

Key Sales Responsibilities:

• Completion of RFQ’s from customers
• Negotiating with customers regarding pricing/lead-time for orders
• Processing customer orders
• Progressing any customer queries regarding outstanding orders
• Facilitating business reviews with customers
• Maintain regular customer engagement
• Ensuring the system is updated using active price management including margins
• Analysis of customer schedules to ensure stock availability
• Obtaining up to date forecast information for key customers
• Monthly sales forecasting analysis on key accounts
• Creation of commercial invoices and supporting of customer declarations
• Resolving empty bin queries by liaising with customer & purchasing department
• Regular reviews of any invoice exceptions
• Co-ordinate activities with any quality concerns raised by our customers
• Support and collaborate with AR/AP to resolve invoice discrepancie
• · Liaise with Warehouse operations to ensure timely fulfilment of customer order
• · Generate customers KPI’s as require
• · Demonstrates scalable growth
• · Analyses customer demands trends
• · Resolve excess and obsolete inventory with customers
• · Any other duties as required by managemen

Purchasing Responsibilities

• Process customer PO, acknowledge PO receipt to customers
• Product sourcing & resourcing
• Stock collection from suppliers (Makro, Tesco etc)
• create internal SO using in-house system.
• Advise customer delivery dates on their PO