Overview:
Job Title: Account Manager
Department: Sales
Reporting To: Senior Account Manager
Employment Type: Full-Time
Location(s): New York, NY | Los Angeles, CA
Work Arrangement: Onsite

• Quarterback internal strategy calls to ensure we’re providing our best recommendations.
• Lead conversations with internal creative and execution teams to ensure client expectations and deadlines are met.
• Provide “white glove” client service to advertisers through great communication and properly setting expectations.
• Quarterback Internal & External pre-sale/post-sale Kickoff Calls
• Work with Marketing to create in-depth detailed wrap reports, calling out prominent metrics to keep the client satisfied
• Work closely with the Campaign Management team to ensure that we’re delivering well, or optimizing with the goal of delivering in full.
• Manage all post-sale correspondence with the client and creative stakeholders.
• Monitor and convey recording timelines and manage expectations for closed campaigns.
• Present campaign performance reports including delivery, optimizations, insights, and program recommendations including mid-campaign and wrap reports
• Serve as the internal subject matter expert on your client, and track anything that could result in risk
• Work with planning on re-allocations while being cognizant of what the client is and is not interested in.
• Communicate effectively with Podcast Partner Management to manage custom facets of campaigns and ensure we’re keeping to timeline.
• Vet & monitor the podcast vetting portal to ensure we have approvals to run in shows at the point of sale
  Qualifications: