ABOUT FILES.COM

Files.com is an enterprise secure file transfer & automation SaaS with over 4,000 paying business customers, including Target, Canonical, UPS, Leica, DirecTV, GoPro, Marriott, and more.
Files.com was bootstrapped by our founder and has been profitable since its founding in 2010. We raised $46.5 million of growth equity in 2021 from Silicon Valley-based Riverwood Capital to accelerate our growth.
Location:Austin, TX
The Account Manager (AM) role is the premier Inside Sales role at Files.com focused on farming the client base. B2B software sales experience is required. We sell remotely using a team approach.

• Pursuing uplift opportunities from product / package expansion, migrations from acquired products to the Files.com platform, and price increases
• Selling SaaS subscription packages primarily on an annual contract
• Qualifying, discovering, progressing, closing, and forecasting upsell opportunities
• Conducting demos and sales presentations via Zoom and telephone
• Partnering with Customer Success to support customer needs
• Strengthening relationships with our clients to win business