Account Manager

at  AXA

Do you have an interest in Account Management? If you’re someone who’s great at building relationships and has a resilient nature, this could be an excellent development opportunity for you. You’ll maintain and grow the relationship between AXA Health and our Client Relationship Customers.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You’ll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events.

WHO WE ARE:

At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We’re transforming our business by developing easy, efficient, digital experiences for our customers. We’re a collective of specialists passionate about helping our members flourish, whether that’s individuals and families, small businesses or huge corporates

• Achieve a yearly retention target through Sales Retention.
• Work within the commercial rules and budget allocation for your portfolios, ensuring all data requirements are kept up to date.
• Develop relationships with our internal and external customers by providing an efficient and reliable service across all communication channels.
• Ensure all sales complaints and grumbles raised are handled, monitored and recorded using the agreed complaints escalation process and systems.
• Provide a professional service to all our customers ensuring that core behaviours are in mind when dealing with complaints and they are handled within our agreed SLA’s.
• Consistently evidence that you are delivering accurate and compliant information to customers.
  Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.
  We know that some candidates may be discouraged from applying if they don’t meet every requirement. If you’re excited by this job and the prospect of working at AXA but you’re not sure you tick every box, we’d still encourage you to apply.