Account Manager - Base44 at Wix

Tel Aviv, Tel-Aviv District, Israel -

Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

0.0

Posted On

12 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Customer Success, B2B Technology, SaaS, AI, Developer Tools, Machine Learning, Communication, Presentation, Relationship Building, Problem Solving, Organizational Skills, Proactivity, Customer Advocacy, Business Reviews, CRM Best Practices

Industry

Software Development

Description

Job Description We’re building the go-to-market team for Base44, an AI-powered software development platform recently acquired by Wix. As an Account Manager, you’ll be instrumental in managing enterprise customers, nurturing long-term partnerships, ensuring they realize maximum value from our platform, championing their success, and identifying opportunities for growth. This role is ideal for a customer-centric professional who thrives in a fast-paced, entrepreneurial environment and is excited to foster relationships that drive both customer satisfaction and business expansion. You’ll have a foundational role in scaling our business, advocating for our customers, and shaping a best-in-class customer experience. Responsibilities: Own and nurture relationships with enterprise customers, serving as their primary point of contact and trusted advisor Ensure successful onboarding, adoption, and ongoing engagement with the Base44 platform Identify and drive opportunities for account growth, including renewals, upsells, and cross-sells Proactively monitor customer health, usage trends, and satisfaction to mitigate churn and ensure long-term retention Translate customer feedback and needs into actionable insights for the product, engineering, and leadership teams Collaborate with sales, product, marketing, and support to deliver a seamless and positive client experience Develop and deliver regular business reviews, demonstrating ROI and helping customers achieve their objectives Maintain CRM best practices by documenting account activities, insights, and growth plans Set the foundation to build and develop the account management team for the company Qualifications 6 + years of account management or customer success experience in a B2B technology company, preferably a startup Experience managing enterprise customers in SaaS, AI, developer tools, ML, or related technology sectors Proven track record of driving account growth, renewals, and customer satisfaction Exceptional communication, presentation, and relationship-building skills Strong problem-solving abilities and a passion for helping clients achieve their goals Organized, proactive, and comfortable operating in a high-growth, fast-changing environment Bonus: Experience with AI platforms, developer-focused solutions, or technical customer onboarding Additional Information We’re Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform allows anyone to create custom software applications using natural language-no traditional coding required. We operate like a startup within Wix: fast-moving, collaborative, and focused on solving complex problems with simple, elegant solutions. City: Tel Aviv Department/Company: Base44

Responsibilities

The Account Manager will own and nurture relationships with enterprise customers, ensuring successful onboarding and ongoing engagement with the Base44 platform. They will also identify opportunities for account growth and collaborate with various teams to enhance the client experience.