PURPOSE OF THE ROLE

BGIS is seeking an experienced and initiative-taking Account Manager to lead and support our team to achieve all account deliverables while maximising client satisfaction and asset performance. As a leader, you will oversee the delivery of contractual obligations, ensure KPIs are met, and build long-term client relationships. The ideal candidate will be committed to long-term success, delivering results, and managing teams effectively.

KEY RESPONSIBILITIES

• Maximise asset performance and drive growth targets, ensuring a continuous focus on enhancing occupancy and asset yield.
• Oversee the achievement of contract KPIs and Critical Success Factors (CSFs), ensuring all team members understand and meet these goals.
• Monitor and track the performance of all deliverables within each service area, ensuring consistency and quality in execution.
• Manage the financial success of the contract, ensuring accurate forecasting, budgeting, and invoicing, while meeting the yearly profit targets and contractual deliverables.
• Lead and manage a diverse account team of 8-9 members, focusing on driving asset performance, compliance, and delivering high-quality service across all areas.
• Provide active leadership and guidance to the BGIS contract team, ensuring clear communication and accountability across all levels.
• Ensure full compliance with contract terms, BGIS systems, and HSEQ policies, maintaining high standards and meeting all relevant requirements.
• Foster a positive team environment by promoting BGIS values, encouraging collaboration, and holding team members accountable for results.