As an Account Manager you will be responsible for ensuring the growth, success and satisfaction of our marketing services customers. You will leverage your experience as a AM and will serve as the primary point of contact, proactively addressing customer needs, resolving issues, building value, growing revenue by recommending enhanced services and fostering long term relationships. Your role will involve providing strategic guidance, optimizing campaign performance, and driving customer retention, revenue retention, revenue growth.

EDUCATION AND EXPERIENCE

• 3+ years of account/client management and customer success experience in a client facing role.
• Strong track record of achieving retention (>96%) and growth targets that lead to driving business growth.
• Digital Marketing Experience strongly preferred but not required.
• Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Bachelor’s degree in business, marketing, or a related field is a plus.
• At least 3 year experience with CRM tools and Microsoft Office Suite

PHYSICAL REQUIREMENTS

• Prolonged periods sitting at a desk and working on a computer
• Prolonged periods attending or presenting on video calls with camera on
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements

Please refer the Job description for details