Account Manager (Buyer Success) - Polish Speaking at Qogita

Amsterdam, North Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

25 Aug, 26

Salary

55000.0

Posted On

27 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Customer Success, B2B Sales, Consultative Selling, Data Analysis, Customer Onboarding, Relationship Management, English Fluency, Polish Fluency, Commercial Thinking, KPI Tracking, Customer Retention

Industry

technology;Information and Internet

Description

About Qogita Qogita [Ko-gi-ta] is revolutionizing wholesale procurement. We provide a one-stop shop for branded products, available in a single click at competitive prices. Our vision is to build the world’s leading global wholesale trading hub, empowering efficient distribution of goods. We didn’t just improve wholesale - we reinvented it. We’re one of the fastest-growing B2B companies globally, backed by top investors behind companies like Facebook, Etsy, and Shopify. Our tight-knit, highly motivated team thrives on curiosity and impact. Everyone contributes hands-on, takes initiative, and drives results. We value a strong work ethic, smart prioritization, and a relentless focus on excellence. Who you are As an Account Manager (Buyer Success) you’ll help drive value and long-term growth for our customers. In this high-impact role, you’ll manage and grow a portfolio of ~100 B2B buyers, using data, tools, and a consultative approach to build strong relationships, boost engagement, and ensure Qogita remains their go-to platform for wholesale procurement. You're someone who thrives in a fast-paced environment, takes ownership, and knows how to turn customer needs into commercial opportunities. What we’re looking for * 3+ years experience in Customer Success, Sales Account Management, or similar roles, ideally within high-growth B2B tech, e-commerce, or marketplace businesses. * Fluent in English and Polish. * Excellent communicator - clear, concise, and confident in both written and verbal interactions. * Comfortable working independently, while collaborating closely with cross-functional teams. * Honest, accountable, and solutions-focused - you own your wins and your learning moments. * Strong customer intuition and commercial thinking - you spot needs and connect them to value. What you'll be working on * Own and grow a portfolio of ~100 B2B buyers, driving engagement, satisfaction, and retention. * Onboard new buyers, clearly communicating our value proposition and guiding them to success. * Build and maintain strong relationships, offering proactive support and commercial insights to increase monthly spend. * Use automation, segmentation, and playbooks to tailor outreach and drive operational efficiency. * Leverage customer data and insights to improve activation and expansion strategies. * Define and track key KPIs to measure success and iterate on what’s working. Package, Perks & Benefits * Base salary: €45,000 - €55,000 (depending on experience) * 26 days of annual leave plus 4 personal days * Commission plan designed to reward strong results * Pension contributions * Annual learning & development budget * Office-led culture with hybrid flexibility * Dog-friendly offices * Home-office setup package * Office socials and annual company-wide offsite

Responsibilities

Manage and grow a portfolio of approximately 100 B2B buyers to drive engagement, satisfaction, and retention. Focus on onboarding new buyers and leveraging data to increase monthly spend and operational efficiency.