ACCOUNT MANAGER JOB DESCRIPTION:

The Account Management department at Campfire is more than just client relationships. Operating as a trusted team of experts in Digital Marketing, we thrive on giving our clients an agency experience beyond the standard service of others. We do this by feeding into four key areas of the business -

• Relationship Management: maintaining and nurturing our client relationships
• Project Management: collaborating closely with internal teams to deliver only the best work, when we say we’re going to deliver it
• Existing Client Growth: spotting opportunities within our client set to cross and up sell our Services, to ultimately improve client performance
• New Business: showcasing Campfire Services to potential clients and pitching proposals to meet their needs

Responsibilities (The things we do):
As an Account Manager, you’ll be expected to operate across all the above pillars, becoming integral to the maintenance and growth of business at Campfire.
You are the key point of contact for clients and responsible for maintaining and nurturing those relationships, as well as serving as their trusted expert. With the support of the AD, it is the role of a Account Manager to listen, question and ultimately offer sound and founded advice to clients on how to navigate the digital landscape to achieve objectives. In the work that follows, you will operate as the gatekeeper of the output, representing and demonstrating the highest level of quality and service offered by Campfire, translating the client’s needs into work to be proud of, that delivers the strongest results.
As a Manager within the team, you may also be responsible for the management or mentorship of junior members of the Accounts Team. As such, an Account Manager needs to be personable and able to motivate a team, leading by example by maintaining a calm, approachable manner, whilst carrying out duties with professionalism and respect.

Please refer the Job description for details