Cann Group Limited is enhancing patients’ lives by developing, producing, and supplying innovative cannabis medicines. The Company operates a state-of-the-art large-scale cultivation and GMP manufacturing facility, with integrated research capability, near Mildura, Victoria. Through its Botanitech and Mallee Bloom brands, together with bulk and white label, Cann Group supplies a range of dried flower, oil, vape and edible medicinal cannabis products to customers in Australia and around the world. 

Learn more at: www.canngrouplimited.com | www.satipharm.com 

About the Role

The Account Manager – QLD is responsible for developing and maintaining strong, long-term relationships with customers while driving sustainable business growth across Brisbane and Southern Queensland. The role manages a portfolio of key accounts, identifies opportunities to expand existing customer relationships, and actively pursues new business opportunities for Cann's medicinal cannabis products and services.

Working closely with healthcare providers, customers and key stakeholders, the Account Manager develops trusted partnerships and delivers commercially focused solutions that support customer needs and business objectives. The role works collaboratively with the Account Manager – VIC/NSW to ensure a consistent national approach to customer engagement, share market insights and best practices, and support opportunities that span multiple states or national accounts.

Acting as the primary liaison between customers and Cann's cross-functional teams, the Account Manager ensures the timely and effective delivery of products and services, while contributing to customer satisfaction, retention, and revenue growth. Success in this role requires strong commercial acumen, relationship management skills, initiative, and the ability to work autonomously while collaborating effectively across the broader commercial team.

This role reports to the VP Products & Commercial Strategy, with flexibility to work remotely.

As an Account Manager - QLD, you will

• Develop and maintain trusted, long-term relationships with healthcare professionals, pharmacies, wholesalers, distributors, and strategic partners to support customer satisfaction and business growth.
• Manage a portfolio of customer accounts, acting as the primary point of contact and delivering a high standard of customer service and account management.
• Develop and implement strategic account plans to strengthen existing customer relationships, increase market penetration, and identify new commercial opportunities.
• Drive awareness, adoption, and demand for Cann's medicinal cannabis products through customer engagement, education, and the provision of clinical and market insights.
• Identify, pursue, and convert new business opportunities within the assigned territory to achieve sales and growth objectives.
• Partner with cross-functional teams to deliver customer solutions and ensure timely, effective execution of business initiatives.
• Represent Cann professionally at customer meetings, industry conferences, educational events, and other stakeholder engagements, enhancing the company's profile and market presence.
• Negotiate commercial agreements within delegated authority and ensure contractual commitments and customer expectations are effectively managed.
• Maintain accurate customer records in the CRM system, prepare sales forecasts and activity reports, and provide market intelligence and customer insights to support commercial decision-making and business strategy.
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