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Account Manager at Careers at Paper.id

Special capital Region of Jakarta, Java, Indonesia -

Full Time

Start Date

Immediate

Expiry Date

07 Oct, 26

Salary

0.0

Posted On

09 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Client Relationship Management, Upselling, Cross-selling, Strategic Planning, Negotiation, Presentation Skills, Conflict Resolution, Project Management, Customer Service, Sales

Industry

Financial Services

Description

Responsibilities: * Act as the main point of contact for clients, building trust, and nurturing partnerships to ensure satisfaction and retention. * Identify growth opportunities, including acquisition, upselling and cross-selling, and develop strategic account plans. * Understand client needs, present solutions, and communicate effectively to align with business objectives. * Collaborate with internal departments (sales, marketing, product) to meet deadlines, manage and ensure successful delivery of services. Requirements: * Excellent verbal and written skills for negotiation, presentation, and daily communication. * Strong ability to resolve client complaints and issues effectively. * Ability to manage multiple, complex projects and accounts simultaneously. * A Bachelor’s degree in Business or Marketing and proven experience in account management, customer service, or sales.

Responsibilities

The Account Manager serves as the primary contact for clients to ensure satisfaction, retention, and the identification of growth opportunities. They collaborate with internal teams to align solutions with client business objectives and ensure successful service delivery.