Account Manager at CENTURY FIRE PROTECTION LLC

, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

0.0

Posted On

18 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Customer Service, Relationship Building, Gross Profit Management, Service Work Orders, Proposal Review, Invoice Approval, Operations Review, Email Management, Microsoft Office, Word, Excel

Industry

Construction

Description

Job Details Job Location: Century Fire Protection Duluth - Duluth, GA 30096 Position Type: Full Time Travel Percentage: None Div. 32 Duluth, GA Summary Responsible for managing customer accounts, including building and maintaining relationships, managing gross profit percentage, and creating and updating service work orders to be dispatched. Essential Duties and Responsibilities include the following. Other duties may be assigned. Serve as the main point of contact with customers and partners. Review and approve invoices. Review service work orders and calculate gross profit percentage. Review and submit proposals for correct Gross Profit Percentage and make changes as necessary. Update system with notes, customer approvals, dispatch work orders, and complete follow-up phone calls on completed services. Review weekly operations and open work order reports. Manage customer email box. Regular and predictable on-site attendance during scheduled office hours is an essential function of this role. Education and/or Experience Bachelor’s Degree and/or 2-3 years related experience and/or training; or equivalent combination of education and experience. Computer Skills Microsoft Office, Word and Excel. What's In It For You? Century Fire Protection is one of the largest and most successful full-service fire protection companies based in the Southeast and we are still growing! There are a wide range of positions and countless opportunities for career growth. Each employee is empowered to do their job and serve our clients. There is no better place to work in the industry! We are experts in design, fabrication, installation, and maintenance of all types of fire protection systems in virtually all commercial markets for each stage of a buildings life cycle. Headquartered in Duluth, GA, Century Fire has more than 20 offices across seven states including Alabama, Florida, Georgia, Kansas, North Carolina, South Carolina, Tennessee, Texas, and Virginia. Benefits We believe our people are our biggest asset and as such, we offer comprehensive benefits, education, and training to ensure employees succeed and grow. Benefits include: Medical Dental Vision Flexible Spending Accounts Voluntary Life Insurance Short-term & Long-term Disability Paid Time Off Paid Holidays 401(K) with Company Match Employee Assistance Program Employee Relief Fund Supplemental Insurance including Critical Illness, Hospitalization & Accident Century Fire Protection is a GREAT place to work! Come and GROW WITH US!

Responsibilities

The Account Manager is responsible for managing customer accounts, building and maintaining relationships, and managing gross profit percentage. They also create and update service work orders to be dispatched.