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Account Manager at ClearCourse
Waterlooville, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

05 Oct, 25

Salary

0.0

Posted On

05 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description
Responsibilities
  • Build strong relationships with existing clients and maintain regular contact to ensure satisfaction and retention
  • Identify and close cross-sell and upsell opportunities within your customer base to meet agreed sales targets
  • Develop a deep understanding of Swan Retail’s solutions and guide customers to use our tools more effectively
  • Provide consultative guidance to customers to align their technology roadmaps with our evolving product set
  • Own strategic growth plans for key accounts in your portfolio
  • Migrate existing customers onto the ClearAccept payment gateway using commercial insight and negotiation skills
  • Maintain accurate CRM records and report pipeline updates clearly to the Account Management Lead
  • Provide regular forecasts and performance updates including metrics, revenue predictability, and churn risk
  • Collaborate with teams across Support, Operations, Development, and Marketing to deliver a great customer experience
  • Offer exceptional customer service and proactively resolve issues
  • Stay up to date with market trends, industry developments, and product knowledge