Account Manager at Cluey Learning

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

03 Oct, 26

Salary

0.0

Posted On

05 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Stakeholder Management, Negotiation, Relationship Building, Leadership, Coaching, Project Management, Problem Solving, Data Analysis, Operational Management, Communication, Organization

Industry

E-Learning Providers

Description

Code Camp is part of Cluey Learning, one of Australia's leading EdTech companies. We teach children aged 5–13 how to code, create and problem-solve through engaging Holiday Camps and After School Programs. Our mission is simple: to get kids excited about technology and empower them to become creators, not just consumers. Every year, thousands of children across Australia attend our programs and discover a passion for technology, creativity and innovation. Code Camp is looking for an experienced account manager to own the retention and growth of our school venue portfolio across Australia. This is a senior individual-contributor role that sits at the heart of our commercial strategy in a market that is increasingly about deepening existing partnerships rather than chasing new ones. You will report directly to the General Manager and manage a team of casual Venue Managers. About the role As Account Manager you own the full lifecycle of our existing venue relationships - from the moment a new school completes onboarding through every subsequent term of delivery. Your job is to keep venues running, grow student numbers at those venues, and add new courses where there is demand. You are not a new-business hunter; you are the person who makes sure the schools we have worked hard to win keep choosing Code Camp. What you'll be doing · Build, retain and grow lasting partnerships with schools across your portfolio. Drive student enrolments and identify opportunities to expand Code Camp programs. · Resolve operational issues, parent concerns and school feedback · Lead and coach a team of Venue Managers to deliver outstanding results. · Work closely with Sales, Marketing and Operations to maximise venue performance. · Use data and insights to improve retention, forecast growth and identify new opportunities. · Collaborate with Marketing on enrolment campaigns, audience selection and school-facing communications to drive registrations each term. · Be the trusted partner for schools, ensuring an exceptional experience from onboarding through to long-term renewal. About you You'll thrive in this role if you're a natural organiser who enjoys bringing order to complexity and takes pride in delivering exceptional experiences. You'll bring: Experience in an operations, logistics, events, program coordination or service delivery role Previous experience leading, coaching or coordinating others (formal leadership experience highly regarded) Strong stakeholder management, negotiation and relationship-building skills Excellent written and verbal communication skills Exceptional organisational skills and attention to detail The ability to manage multiple priorities in a fast-paced environment A proactive, solutions-focused mindset Strong planning, project management and problem-solving capability Confidence working autonomously while collaborating effectively across teams Why join us? At Code Camp, you'll be part of a passionate team making a genuine impact on children's futures through technology and education. We offer: Hybrid working flexibility – minimum 2 days per week in our Sydney CBD office A supportive and collaborative team culture Regular social events, team celebrations and recognition programs An inclusive workplace where you can bring your whole self to work Birthday leave to celebrate your special day Discounts on tutoring and Code Camp programs

Responsibilities

Manage the full lifecycle of existing school venue relationships to ensure retention and growth of student enrolments. Lead a team of Venue Managers and collaborate with internal departments to maximize venue performance and operational efficiency.