Account Manager, Commercial Flooring at Shaw Industries

Pyrmont, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

0.0

Posted On

25 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Relationship Building, Specification Retention, Project Retention, Revenue Growth, Market Share Growth, Prospecting, Account Planning, Pipeline Management, Forecasting, Influencing Decision-Makers, Negotiation, Communication, CRM Proficiency, Territory Management, Action Plan Execution, Adaptability

Industry

Construction

Description

Job Title Account Manager, Commercial Flooring Position Overview At Shaw Contract, we believe that the ground beneath your feet should have a positive impact on how you live, learn, work, heal and play. We strive for design excellence in everything we do – from conception to production to installation, it’s what sets us apart. We make flooring that delivers a purposeful blend of design elements, materiality, sustainability and performance. Every day we take on creative challenges to research, design and innovate flooring solutions that transform spaces across the globe. Our Account Manager owns Shaw Contract commercial flooring product specification and project retention across Southeast Queensland, with a primary focus on the Brisbane CBD and greater metro area. The role builds strong relationships with architects, interior designers (including Design & Construct), builders, and flooring contractors to secure Shaw Contract commercial flooring products into projects, prevent specification switches, and drive profitable growth. Based in Brisbane, the position includes regular in‑market engagement across the CBD and suburbs, with periodic travel to the Gold Coast, Sunshine Coast, and Toowoomba, and significant time spent on the road meeting customers and influencing project outcomes. Responsibilities Win and protect specifications by building and sustaining strong relationships with architects, interior designers, and other key specifiers across the territory. Retain projects through the build phase by actively engaging builders and flooring contractors to prevent specification switches and secure product placement through to order and installation. Grow revenue and market share by identifying, pursuing, and converting high-value project and account opportunities through disciplined prospecting and account planning. Manage a healthy project pipeline from early design through completion, using Salesforce to maintain accurate activity tracking, forecasting, and territory plans. Influence decision-makers with compelling brand and product messaging, samples/presentations, and pricing guidance aligned to project requirements and competitive context. Expand strategic coverage by identifying and progressing supply agreements and other partnership models that increase specification frequency and share of wallet. Coordinate internally to deliver outcomes by collaborating with A&D Account Managers and other partners to align on project status, next steps, and specification strategy. Represent Shaw Contract in-market at industry events, trade shows, and networking activities to strengthen presence and create new opportunities. Requirements 3+ years of professional experience required, ideally in sales and/or within commercial construction or commercial interiors; 5+ years experience in the industry and a bachelor's degree is preferred. Valid driver’s license and legal right to work in Australia. Ability to travel by car throughout the territory on a daily basis. Highly Preferred Experiences and Skills Industry background in commercial flooring, construction, or commercial interiors; experience selling to and through the A&D community is a strong advantage. Experience in roles such as sales/account management, specification representative, design, or project management within the construction industry. Demonstrated ability to navigate complex procurement processes, influence multiple stakeholders, and progress opportunities from early design to site delivery. Working knowledge of commercial project lifecycles and on-site installation considerations (e.g., sequencing, compliance, and stakeholder coordination). Proven relationship-building, negotiation, and communication skills in a fast-paced, target-driven environment. Proficiency with CRM and territory management disciplines (Salesforce preferred), including forecasting and opportunity hygiene. Strength in executing action plans, influencing others, adapting to change, and building customer satisfaction through trusted partnerships. Competencies Execute Action Plan Influence Others Build Customer Satisfaction Adapt and Change Build Trusting Relationships #LI-TA1 #ShawIND #shawcontractaustralia Work Shift Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. A history of success, a future of possibility Founded in 1967, Shaw Industries' leadership has been built on a history of success. Over time, our products have expanded, the customers we serve have been broadened, and the technology we use has advanced, but our vision to create a better future remains the same. Exceeding our customers' expectations for quality, service and performance is at the heart of our business. Global Flooring Provider Shaw Industries Group Inc. supplies carpet, resilient, hardwood, tile and stone, synthetic turf, and other specialty products to residential and commercial markets worldwide. Learn more Operational Excellence Our manufacturing operations and integrated supply chain deliver a broad array of products to meet diverse needs across residential and commercial markets throughout the world. Learn more Award Winning The success of our company and the success of our associates go hand-in-hand. We are consistently awarded as an employer of choice, community partner, and leader in design and innovation. Learn more We Sustain Human Ability At Shaw, sustainability means sustaining human ability in all of our products and processes. We ask ourselves "how can we minimize our impact on the environment and maximize human potential?" Learn More Community Partner From civic involvement and philanthropic giving to volunteerism and future workforce development, our company and associates leverage our combined passions and expertise in addressing community needs, collaboratively. Learn More In The News There is always something new and exciting happening at Shaw. Check out our news page to read our recent press releases, company blog posts, sustainability reports and more! Learn More

Responsibilities

The Account Manager is responsible for owning commercial flooring product specification and project retention across Southeast Queensland, primarily focusing on building strong relationships with architects, designers, and builders to secure product placement. This involves growing revenue and market share by identifying and converting high-value opportunities while managing the project pipeline from design through installation.