Founded in 2006, Coretelligent is a provider of comprehensive managed IT solutions, specializing in areas like cybersecurity, private cloud services, IT planning and strategy, and backup and disaster recovery. We cater to industries such as financial services, life sciences, technology, and professional services. The company has been recognized for its achievements, including being named to Inc. magazine’s Power Partner Awards and as AT&T Cybersecurity North American Partner of the Year for 2023. Coretelligent focuses on meeting regulatory requirements and ensuring clients’ IT platforms are robust and compliant. We have a significant presence across various U.S. locations and offer co-managed IT solutions as well.

REQUIRED SKILLS AND QUALIFICATIONS:

• 5-7 years of experience in account management, client success, or inside sales — preferably in IT, SaaS, or managed services.
• Strong commercial instincts with a proven track record of meeting or exceeding revenue targets through upsell and cross-sell.
• Ability to build consultative relationships with clients and align services with their evolving business needs.
• Proactive, self-motivated, and highly organized with strong communication skills
• Experience managing multiple accounts and projects simultaneously in a fast-paced environment.
• Familiarity with IT services such as cloud, cybersecurity, infrastructure, and service desk is preferred, but not required.
• Experience with CRM tools (e.g., Salesforce, HubSpot) and renewal tracking systems.

PREFERRED SKILLS:

• Strong understanding of software licensing frameworks is a plus.
• Familiarity with IT services such as cloud, cybersecurity, infrastructure, and service desk is preferred, but not required.
• Passion for technology and helping businesses achieve success through better IT solutions
  Salary Range for this position (depending upon experience):
  $90,000 - $110,000
  This range reflects the minimum and maximum targets for new hires across all US locations (with the exception of MA, NY, and CA). Within the range, individual pay is determined by job-related skills, experience, work location, and relevant education or training.

• Manage a portfolio of Marquee clients, serving as the primary relationship lead and trusted advisor.
• Identify and pursue upsell and cross-sell opportunities to expand service utilization and deepen account value.
• Lead client renewal cycles and contract updates, ensuring commercial terms align with client growth.
• Collaborate with internal teams to ensure seamless service delivery and execution against SLAs.
• Conduct regular account reviews to understand evolving needs, present new solutions, and maintain client satisfaction.
• Proactively monitor account health, usage trends, and renewal timing to mitigate churn risk.
• Maintain accurate records of account activity, pipeline, and communication within CRM systems.
• Act as an advocate for the client internally, ensuring their needs are prioritized across service, support, and delivery functions.
• Help transition Key Accounts into the Marquee segment by demonstrating value and supporting scalable growth.