Account Manager - Dammam at Ninja

Dammam, Eastern Province, Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

10 Jan, 26

Salary

0.0

Posted On

12 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Customer Service, Sales, Communication, Negotiation, Relationship Building, Problem Solving, Attention to Detail, Multitasking, Time Management, CRM Software, Microsoft Office Suite, Proactive Approach, Performance Metrics, Marketing Initiatives, Cross-Selling

Industry

Internet Marketplace Platforms

Description

We are seeking a dedicated and customer-focused Account Manager to join our Sales Department at Ninja. The Account Manager will be responsible for maintaining relationships with existing partner restaurants, ensuring their satisfaction and success on the Ninja platform. The ideal candidate possesses strong communication skills, attention to detail, and a proactive approach to account management. Key Responsibilities: Serve as the primary point of contact for existing partner restaurants, building and nurturing relationships to ensure satisfaction and retention. Conduct regular check-ins with partners to review performance, address concerns, and explore growth opportunities. Provide ongoing support and assistance to partners, addressing inquiries and resolving issues in a timely manner. Collaborate with internal teams, including Sales Acquisition and Operations, to facilitate partner onboarding and transition. Monitor partner performance metrics and KPIs, identifying areas for improvement and implementing action plans as needed. Coordinate marketing initiatives and promotional campaigns with partners to drive engagement and sales. Cross-selling NCR products and monitor ROI for partners. Maintain accurate records of partner interactions, communications, and performance using CRM software. Stay informed about industry trends, market developments, and competitor activities to provide strategic insights and recommendations to partners. Bachelor's degree in Business Administration, Marketing, or a related field. Proven experience in account management, customer service, or sales roles. Strong communication, negotiation, and relationship-building skills. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Proficiency in CRM software and Microsoft Office Suite. A proactive and solution-oriented approach to problem-solving.

Responsibilities

The Account Manager will serve as the primary point of contact for existing partner restaurants, ensuring their satisfaction and retention. They will conduct regular check-ins, provide ongoing support, and collaborate with internal teams to facilitate partner onboarding and monitor performance metrics.