COMPANY AT A GLANCE

OpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens.
At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising.
The OpenX Demand Platform Operations team manages all DSP relationships across the OpenX Ad Exchange globally. Reporting to the VP, Demand Platforms, the EMEA Demand Platform Account Manager will be responsible for owning and growing a portfolio of EMEA DSP relationships, ensuring their operational success, technical integration health, and revenue performance across OpenX’s supply and product offerings. This person will work closely with the Account Director in region, as well as OpenX’s technical, publisher, and buyer-focused teams to build valuable relationships with DSP partners and deliver overall superior service.
This role is ideal for a programmatic account management professional with a strong foundation in RTB, technical troubleshooting, and business growth strategies, ready to take full ownership of demand partner engagements. The ideal candidate will be a strategic thinker with a good understanding of RTB exchange optimization, supply-side technical capabilities and opportunities, and strong analytical skills.
This role will interface cross-functionally across our supply, product, support, finance, and buyer teams and act as a key voice for our demand partners in internal prioritization and external planning.

QUALIFICATIONS

• 3–5 years of experience in programmatic advertising, ideally in a DSP, SSP, or exchange-facing account management role.
• Deep understanding of real-time bidding (RTB), programmatic deal types (PMP, Open Exchange, RTG), and ad tech integrations.
• Experience with DSP-specific technologies or bidstream troubleshooting.
• Proven track record of managing client relationships and identifying revenue or performance improvement opportunities.
• Skilled in managing and prioritizing multiple accounts and projects simultaneously with strong attention to detail.
• Strong analytical skills with the ability to interpret complex data sets and translate insights into actionable plans.
• Proficient in Excel, PowerPoint, and Google Workspace; experience with Looker or similar BI tools a plus.
• Exceptional communication and presentation skills; able to simplify technical concepts for varied audiences.
• Self-starter with a customer-first mindset and a collaborative approach to problem-solving.
• BA/BS degree or equivalent experience in business, marketing, analytics, or related field.
• Fluency in English and either French or German preferred

DRIVEN

Ideal team players are results-driven and motivated. They are curious, always seeking more to do, learn, and take on. As proactive problem-solvers, they take initiative without needing external motivation. They continuously think about the next steps and opportunities for improvement.

• Strategic Account Ownership & Relationship Management
• Independently manage a portfolio of mid-sized DSP partners, maintaining strong relationships and serving as the day-to-day point of contact.
• Act as a trusted advisor by understanding each DSP’s business model, integration architecture, and monetization goals.
• Lead regular client calls, business reviews, and ad-hoc working sessions to align on priorities, challenges, and growth opportunities.
• Revenue Growth & Optimization
• Monitor and grow DSP revenue through deep performance analysis, opportunity identification, and upselling OpenX products or integrations.
• Proactively track and report on key revenue trends and business drivers within your portfolio, escalating risks and opportunities to leadership as appropriate.
• Partner with the Platform Partnerships (BD) team to support joint account plans and strategic initiatives.
• Technical & Operational Support
• Troubleshoot and resolve integration issues, campaign discrepancies, or marketplace quality concerns with support from internal teams.
• Drive optimization initiatives by identifying areas for improved efficiency, bidstream health, and marketplace performance.
• Support onboarding and go-to-market planning for new DSP integrations or product features.
• Data Analysis & Reporting
• Use tools such as Excel, Looker, and internal dashboards to assess account performance and deliver insights.
• Create, maintain, and present regular business reviews and ad-hoc performance analyses tailored to each DSP’s unique objectives.
• Cross-Functional Collaboration
• Liaise with Product, Engineering, Support, and Marketplace Quality to represent DSP needs and surface opportunities for platform enhancements.
• Ensure accurate documentation, process adherence, and knowledge sharing with internal stakeholders and junior teammates.