ABOUT THE COMPANY

At DigitalQatalyst, we drive seamless digital transformations, empowering businesses to excel in the Economy 4.0. From streamlining operations to enabling data-driven decision-making, we help organizations navigate change with confidence.

QUALIFICATIONS AND SKILLS

• Client Focused: Strong ability to understand and meet client needs, ensuring satisfaction and successful project outcomes.
• Sales & Account Growth: Demonstrated experience in account management and growing client relationships, with a proven track record of success.
• Solving & Risk Mitigation: Ability to quickly identify challenges and work collaboratively to resolve issues.
• Cross-Cultural Communication: Experience managing relationships across different cultures, particularly in the UAE and KSA.
• Proactive & Results-Driven: Focused on achieving measurable outcomes for clients while maintaining strong relationships.
• Mid-level experience, with 3+ years in account management.
• Bachelor’s degree in Business Administration, Marketing, Management, or a related field.
  If you are a result-driven professional passionate about delivering transformative digital solutions, we’d love to hear from you!
  Job Type: Full-time
  Pay: From AED7,000.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Project Management: 3 years (Required)

Location:

• Dubai (Required)

Expected Start Date: 01/09/202

ROLE DESCRIPTION

DQ is expanding its account management capabilities in the UAE (DXB) and KSA to enhance client relations and ensure consistent service delivery across key accounts. As an Account Manager, you will be the primary point of contact for clients, driving account growth, coordinating service delivery, and maintaining strong relationships to meet client expectations and DQ’s high standards. This role requires strong communication, a results-driven mindset, and a deep understanding of DQ’s services.

KEY RESPONSIBILITIES

• Client Relationship Management: Act as the primary point of contact for assigned clients, building strong, long-term relationships.
• Account Growth: Identify opportunities for account expansion and up-selling of DQ services to meet client needs and business goals.
• Service Delivery Coordination: Work closely with internal teams to ensure the timely and effective delivery of services to clients.
• Client Reporting: Provide regular reports on account health, project milestones, and any risks to clients.
• Risk Management: Identify and address potential risks in client relationships, ensuring resolution is timely and effective.
• Stakeholder Communication: Facilitate communication between clients and internal teams, ensuring expectations are aligned and managed.