Account Manager

at  DWF

Why join us?:
Are you looking for a career in insurance, with great work/life balance and a rewarding role?
Do you want to be empowered to make a positive impact?
Proclaim is a specialist Claim Management business; but not insurance like it used to be.
Our purpose is to go beyond and make a difference; we get that opportunity every day. We combine leading edge tech with the best people to get superior solutions for our clients.
Our client base is comprised of blue chip corporates, Lloyd’s of London underwriters and large local insurance companies and we have been named one of Australia’s best places to work; our cool and collaborative office environment reflects that.
Responsibilities:
Dedicated Account Manager for Insurer clients which includes ownership and management of a portfolio of construction / worker injury / general property damage / sports injuries, liaising with relevant parties, assessing liability and financial exposure and making recommendations for the future strategy of each claim, whilst achieving a superior result for our customers.

What will help you succeed in this role?:

• Time management and demonstrated ability to prioritise and multi-task
• Effective Negotiation and advocacy ability
• Strong verbal and written communication
• Computer skills – Usage of internal systems
• Drafting documents, letter writing and typing ability
• Sound telephone manner
• Ability to run and interpret reports
• Attention to detail and quality
• Solid analytical ability
• Relationship building
• Commercial nous
• Presentation skills

What we offer:
We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF.
We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you’re excited about the opportunity but your experience doesn’t align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team.
About us:
Proclaim, now part of the DWF Group, is a specialist claim manager, providing innovative outsourced claim management services across all lines of general insurance

• Time management and demonstrated ability to prioritise and multi-task
• Effective Negotiation and advocacy ability
• Strong verbal and written communication
• Computer skills – Usage of internal systems
• Drafting documents, letter writing and typing ability
• Sound telephone manner
• Ability to run and interpret reports
• Attention to detail and quality
• Solid analytical ability
• Relationship building
• Commercial nous
• Presentation skill