Account Manager

at  EB Horsman Son

ABOUT THE TEAM

E.B. Horsman & Son (EBH) has been in business since 1900. We are strong, nimble, and growing! EBH is proud to be a successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, and we are consistently recognized as one of Canada’s Best Managed companies. We take pride in living our core values and carrying our mission statement of “Providing the Best People, Best Solutions, and the Best Service in the Electrical Industry.”

WHAT ARE THE KEY ACCOUNTABILITIES?

• Customer relations. Having an approachable demeanour and a positive “customer first” attitude will help with this role as you will develop new and expand existing accounts.
• Solution orientated. There will be times when our customers will challenge you with a request where you will need to think outside of the box and be solution-driven.
• Open communicator. Communication is key for this role both verbal and written communication skills to provide updates to our customers such as new product updates.
• Time management. With the continued growth, you will be challenged in a fast-paced environment with competing priorities.
• Continuous learner. Previous electrical experience is an asset, however; we will be providing regular product training to improve skills and knowledge.
• Driving sales. Analyze and utilize data for in-depth evaluation of accounts to recognize revenue opportunities and drive sales.
• You will be a presenter. There may be an opportunity where you will be required to lead presentations and meetings.
• Going above and beyond. There will be times when you are needed outside of Branch office hours by telephone or email for networking and relationship-building activities. Some overnight travel may be required.

ABOUT THE ROLE:

Reporting to the Branch Manager, the Account Manager is responsible for creating and maintaining positive customer relations by identifying opportunities, supporting customer needs, providing up-to-date product information, and identifying solutions to any issues. They promote and recommend the best product mix for customers by maintaining current industry knowledge and striving to meet or exceed organizational sales targets.
Work Location: 2255 S. Quinn Street, Prince George, BC V2N 2X4

WHAT YOU’LL BRING TO THIS ROLE?

• Post-secondary certificate or diploma in a relevant area or equivalent combination of education and experience
• 3+ years of experience in the electrical/lighting industry
• 5+ years of sales and customer service experience
• Intermediate computer skills with proficiency in MS Office and the ability to use and learn new software