Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Account Manager at ebs recruiters LLC
St. Louis, Missouri, United States -
Full Time

Start Date

Immediate

Expiry Date

16 Feb, 26

Salary

0.0

Posted On

18 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Account Management, Customer Service, Communication, Problem Solving, CRM Systems, Data Analysis, Client Relationships, Contract Renewals, Upselling, Cross-Selling, Customer Training, Process Improvements, Strategic Collaboration, Operational Excellence, Customer Satisfaction, Program Engagement

Industry

Staffing and Recruiting

Description
Description The Account Manager is responsible for overseeing and strengthening client relationships while ensuring operational excellence, customer satisfaction, and long-term business growth. This role involves proactive engagement, strategic collaboration, and efficient process management. The Account Manager will partner closely with internal teams to maintain and expand accounts, address service needs, and identify opportunities for upselling and retention. Key Responsibilities: Build and maintain strong client relationships to maximize satisfaction and retention. Support contract renewals, upsell initiatives, and cross-sell opportunities. Accurately process orders and ensure CRM records are current and complete. Provide customer training, troubleshooting, and guidance to drive program engagement. Represent the organization at conferences, events, and client meetings. Analyze customer data to identify trends, risks, and opportunities for growth. Secure and renew multi-year agreements with clients. Deliver product training, demonstrations, and strategic sales presentations. Identify, recommend, and implement process improvements to enhance the customer experience. Requirements Bachelor’s degree required. At least one year of experience in account management or customer service. Strong organizational, communication, and problem-solving skills. Proficiency with CRM systems and data analysis tools.
Responsibilities
The Account Manager is responsible for overseeing and strengthening client relationships while ensuring operational excellence and customer satisfaction. This role involves proactive engagement, strategic collaboration, and efficient process management.