Location:
Amsterdam - Amsterdam, Netherlands
Job Family:
Sales
Worker Type Reference:
Regular - Permanent
Pay Rate Type:
Salary
Career Level:
P3
Job ID:
R-43683-2025

HARMAN IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER.

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HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

ABOUT THE ROLE:

As the Account Manager - eCommerce B2B2C, you will be co-responsible for driving sales growth, commercial strategy, and operational excellence across the EMEA region. Your primary focus will be on managing and optimizing key online sales partnerships for our Product Personalization category, ensuring a stable performance stream between bulk orders and B2C end consumers.
You will collaborate closely with the direct eCommerce team, regional headquarters, local account managers, and cross-functional teams to develop a harmonized sales and operational plan. Additionally, you will be responsible for fostering strong relationships with both internal and external key stakeholders, including (but not limited to) local sales teams, third-party printing partners, and digital marketing teams.
This role is essential in driving sales performance through promotional planning, product assortment optimization, marketing efficiencies, and data-driven decision-making. You will report to the eCommerce Manager B2B2C, with no direct reports.

WHAT YOU WILL DO:

• Collaborate with Customer Support and local Key Account Managers to manage and optimize Product Personalization sales through B2B partners and direct-to-consumer (DTC) channels.
• Oversee merchandising and promotional activities across multiple online platforms, ensuring a competitive and appealing product presentation.
• Develop sell-out-focused marketing strategies, aligning with both B2B partner objectives and direct consumer demand.
• Work closely with your manager and operations and demand planning teams to maintain product availability and inventory efficiency.
• Support forecasting and demand planning for B2B distribution and direct import models.
• Partner with merchandising and performance teams to enhance product visibility, conversion rates, and overall sales growth.
• Monitor and report on competitive market trends, identifying opportunities for growth and differentiation.
• Provide monthly performance reports, tracking key sales and marketing metrics to optimize eCommerce strategies.