Account Manager at EMPIRE OFFICE INC

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

90000.0

Posted On

04 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Service, Communication, Negotiation, Blueprint Reading, CAD Experience, Microsoft Office, Hedberg, Strategic Planning, Relationship Building, Market Trends, Value Engineering, Mentoring, Problem Solving, Time Management, Teamwork

Industry

Furniture

Description

Job Details Level: Experienced Job Location: NYC - New York, NY 10065 Position Type: Full Time Education Level: 4 Year Degree Job Shift: Day About Empire Office Empire Office is the largest commercial furniture dealer in the world, with over 79 years of experience and more than 435 full-time employees across the country. We are the preeminent Steelcase dealer in the United States and support a list of more than 500 manufacturers. We partner with best-in-class architects, designers, brokers, craftsmen, and manufacturers to deliver proven workspace solutions. With creative and cost-effective results, we address business challenges and activate brands. Overview Empire Office is seeking an Account Manager to join our growing NYC team. The function of this position is to manage client expectations, provide quality-based products, and deliver knowledge-based solutions. This position will be responsible for increasing market share and profitability by cultivating client trust through daily account oversight. Key Responsibilities Sales: Update clients on new product offerings and market trends. Exercise value engineering when interacting with clients. Work with the Marketing Department to provide updated materials and information to clients. Seek out opportunities for ancillary products and additional services to offer. Provide prompt and courteous responses to client inquiries, needs, requests, etc. Be available as needed for client face-to-face meetings and other necessary communications. Share the Empire story and promote the depth and breadth of resources. Promote Empire’s unique capabilities, knowledge, and expertise to clients. Remain cognizant and prepared for any anticipated client needs. Possess an understanding of the competition for proper product positioning. Negotiate with vendors for additional discounting to increase profitability. Continually practice strategic social relationship-building. Carry out forecasting and strategic account planning. Be available and willing to take on-site meetings and field measure spaces. Sales Process: Act as the liaison throughout the sales process by facilitating and managing all steps involved. Coordinate necessary actions as they are carried out by the Sales/Account Coordinator or Project Manager. Monitor all reports (e.g., waiting, unbilled, or aging). Mentor Junior Account Managers, if applicable. Qualifications Skills & Qualifications Bachelor’s degree or equivalent. 5+ years in the furniture industry; experience working at a dealership preferred. Salary range: $75,000 - $90,000 based on experience Capable of reading and understanding blueprints, CAD, or construction drawings. CAD experience / CET experience. Knowledge of Steelcase furniture. Proficiency in Microsoft Office (Outlook, Excel, Word). Experience using Hedberg to generate quotes. Strong communication skills, both written and oral. Strong customer service skills. Well-spoken and able to convey ideas, thoughts, and information effectively. Highly motivated, persistent, and a skilled negotiator. Plans and carries out responsibilities with little to no direction. Comfortable working independently. Ability to take on and complete multiple tasks in a timely manner. Handles deadlines and pressure with ease. Works well in a team environment. Ability to motivate others.

Responsibilities

The Account Manager will manage client expectations and deliver quality-based products and knowledge-based solutions. This role involves increasing market share and profitability through client trust and daily account oversight.