Account Manager, End User at Rockwell Automation

Brisbane, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

10 Mar, 26

Salary

0.0

Posted On

10 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Sales Target Achievement, Customer Relationship Management, Technical Experience, Industry Knowledge, Communication Skills, Collaboration, Problem Solving, Sales Planning, Customer Satisfaction, Market Analysis, Pipeline Management, Compliance, Distribution Management, Business Development, Forecasting

Industry

Automation Machinery Manufacturing

Description

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Job Description We are looking for an Account Manager, End User to be based in our Brisbane office. Position Summary This customer-facing role will be responsible for meeting allocated sales target through growing existing business / developing new business for all RA products / services / solutions portfolio through a disciplined planning and sales execution process. You will maintain relationships at assigned accounts including Users, OEMs, and Integrators, while engaging with distributors to ensure efficient use of resources. What Will Success Is Achieve allocated sales target in products, services and solutions Growth in existing account and acquisition of / new accounts Improvement in customer satisfaction for assigned account packages Distributors / Market Access Key Responsibilities Maintain a collaborative relationship with the RA Distributor/s and team members. Develop account plans for assigned account packages which includes systems integrators, end-users, OEMs, EPCs. Spend at least 70% of time visiting customers to support account plans. Adopt our disciplined approach to managing sales opportunities and front-log using available sales tools. Ensure customer satisfaction through contacts / visits. Facilitate resolution of customer issues. Analyse current business levels against allocated sales target and provide monthly, quarterly and yearly sales forecasts. Stay current on Industry trends, competitors, market drivers and RA offerings. Ensure Experience maintaining an organized and up-to-date pipeline of opportunities familiarity with company procedures. Apply procedures in compliance with government laws. Procedures include: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental), and functional policies published on the Rockwell Automation Information Network. Ensure compliance to Ethics, Standards of Business Conduct, other RA policies and the relevant government regulations in the geography. Perform any other relevant responsibilities as and when assigned by Manager. The Essentials - You Will Have: Passion to win Strong collaboration in order to manage our selling model Demonstrated technical experience and industry experience to understand customers issues and providing capabilities to address these issues. Experience establishing communication and engagement with prospects) The Preferred - You Might Also Have: Degree in Electrical / Electronic Engineering or related discipline. 3 years selling experience in the industry Experience in Channel Management and Distribution is advantageous. Our Benefits Package includes... Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development ... and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-CT1 #LI-Hybrid Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office. Rockwell Automation, Inc. (NYSE: ROK), is a global leader in industrial automation and digital transformation. We connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and more sustainable. Headquartered in Milwaukee, Wisconsin, Rockwell Automation employs approximately 28,000 problem solvers dedicated to our customers in more than 100 countries. To learn more about how we are bringing the Connected Enterprise to life across industrial enterprises, visit www.rockwellautomation.com. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Responsibilities

The Account Manager will be responsible for meeting allocated sales targets by growing existing business and developing new business for Rockwell Automation products and services. This includes maintaining relationships with assigned accounts and ensuring customer satisfaction through regular visits and issue resolution.