Account Manager, Enterprise at Braze

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

0.0

Posted On

07 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Account Management, SaaS Sales, Product Knowledge, Presentation Skills, Organizational Skills, Time Management, Networking, Digital Trends, Cloud Apps, CRM, Collaboration, Customer Engagement, Upselling, Cross-Selling, Teamwork

Industry

Software Development

Description

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. WHAT WE’RE LOOKING FOR As part of the Braze Enterprise Sales Team, you will partner with Enterprise Account Executives within Braze’s portfolio of clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship. This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet. WHAT YOU'LL DO Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $100K Pro-actively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities Partner closely with Account Executives, Renewals Managers and Customer Success Managers to identify upsell opportunities Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal and Marketing Coordinate resources to drive feature exploration and adoption Achieve quarterly upsell and renewals targets Occasionally travel for onsite customer engagement, meeting with and selling to existing customers. WHAT YOU BRING 3+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent: in a quota-carrying role working with companies with 2,000+ employees Drive, determination and accountability Excellent product knowledge and ability to learn a feature-rich application Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline Excellent organizational skills and time management abilities Proven ability to quickly get up to speed on new cloud apps and tools A proven networker in your daily life Up-to-date on digital trends, especially in the mobile, web and email space Background in Enterprise SaaS sales for Mobile and/or Marketing Technology a plus Prior experience in a startup technology company a plus WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News & World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women. Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology. You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you. Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Responsibilities

The Account Manager will partner with Enterprise Account Executives to expand customer relationships and ensure clients maximize value from Braze's technology and services. This role involves analyzing customer product usage to identify upsell opportunities and achieving quarterly targets.