Account Manager Enterprise – Region North (m/f/d)

at  Lenovo

GENERAL INFORMATION

Req #
WD00068624
Career area:
Sales
Country/Region:
Germany
State:
North Rhine-Westphalia
City:
Essen
Date:
Tuesday, July 23, 2024
Working time:
Full-time

Additional Locations:

• Germany - North Rhine-Westphalia - Essen

DESCRIPTION AND REQUIREMENTS

We are looking for a passionate and enthusiastic Account Manager Workplace - Enterprise R+D Accounts for our Enterprise sales team North to take over full responsibility for a defined customer set, making proposals, pricing and finally managing the overall customer relationships. The role as Sales Representative has its Focus on Workplace Business (Lenovo IDG / PCSD) incl. Services (SSG).

POSITION REQUIREMENTS:

• A minimum of 3 years of experience in sales function within the technology industry
• Understanding of sales processes and sales management techniques
• Professional knowledge of business acumen, including an understanding of the customers’ business, industry, economic trends, issues and competition.
• Effective communication and negotiation skills, high level of flexibility, self-reliance
• Excellent presentation skills as well as good knowledge of MS Office & Teams Problem-solving
• Fluent in German and English (written and spoken)

• Sales Activities: Operate in a hybrid function (Inside / F2F) and be responsible for internal and external sales activities for dedicated customers within a territory. Sell the complete Lenovo IDG product portfolio: including incubation/Moto/services products/solutions by taking individual customer requirements into account. Being responsible for driving growth of revenue, margin, share of wallet and customer Experience (CX) within assigned accounts. Documentation of sales activities in MS Dynamics.
• Customer Engagement: Proactively work with decision-makers (focus on workplace) at our clients and internal stakeholders.
• Customer Relationship: Own the relationship entirely with the customer. Identify, qualify, drive, and close customer opportunities on all relevant stakeholder level in alignment with BU´s. Maintain customer relationships via phone and F2F meetings and interlock with Lenovo Business Partners. Efficiently lead respective supporting functions to succeed in customer situations.
• Team Collaboration: Act as a team member, working collaboratively with the territory-aligned Client Manager and Inside Account Managers for Workplace to manage all sales activities. Support or substitute for the Client Manager or Inside Account Manager as needed. Delegate to and manage tasks with the ISSR team by involving them in customer situations. Identifying and handing over possible TruScale and/or ISG project to the Client Manager
• Product Knowledge: Know Lenovo’s Core, Incubation, and Services Portfolio to help the customer achieve their goals by understanding their strategies and requirements.
• Project Involvement: Involve the Client Manager in potential XaaS (TruScale) or infrastructure projects (ISG).
• Demand Planning: Responsibility for workplace demand planning, outlook forecast planning, and reporting in appropriate tools. Documentation of sales activities in MS Dynamics.