Account Manager, Enterprise - REMOTE at Jobgether

, , United States -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

0.0

Posted On

04 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Software Sales, SaaS, Digital Marketing, Content Management, Customer Experience, Commerce, Digital Asset Management, Communication Skills, Business Acumen, Results-Oriented, Customer Satisfaction, Revenue Growth, Cross-Functional Collaboration, Strategic Planning, Customer Health Monitoring

Industry

Internet Marketplace Platforms

Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Account Manager, Enterprise. In this role, you will be at the forefront of driving customer relationships and enhancing their experience with our solutions. Your ability to understand unique customer objectives will enable you to align our offerings effectively, ensuring long-term satisfaction and maximizing the value for both parties. This position is vital for fostering trust and identifying growth opportunities, all while navigating the dynamic landscape of digital experiences. \n Accountabilities Act as primary contact for designated accounts, fostering strong relationships across all levels. Understand each customer's unique objectives, challenges, and requirements, aligning solutions accordingly. Proactively identify opportunities for upselling, cross-selling, and contract renewals to drive revenue growth. Collaborate cross-functionally with internal teams and leverage the partner network for exceptional client support. Develop and execute strategic account plans to maximize satisfaction, retention, and lifetime value. Monitor customer health and address issues promptly to ensure long-term partnerships. Stay updated on industry trends, competitive landscape, and customer feedback to inform product enhancements. Requirements 8+ years’ of experience in software sales (full-cycle) or SaaS environment. Account management/sales experience in an enterprise environment, selling Content Management, Customer Experience, Commerce, or Digital Asset Management (DAM) technologies preferred. Strong business acumen and understanding of digital marketing concepts, content management systems, and the evolving digital landscape. Strong communication skills with the ability to build rapport and credibility with clients at all levels of the organization. Results-oriented mindset with a focus on driving customer satisfaction, retention, and revenue growth. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Benefits Opportunity to work remotely, providing flexibility and a better work-life balance. Access to a diverse, passionate, and collaborative global team. Continuous opportunities for professional development and skills enhancement. Competitive compensation package and performance-based incentives. A company culture that values diversity and inclusion. \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

Responsibilities

The Account Manager will act as the primary contact for designated accounts, fostering strong relationships and understanding unique customer objectives. They will proactively identify growth opportunities and collaborate with internal teams to enhance client support.