EPX Technical Services are an award-winning MSP based in both Staffordshire and the North-West, delivering IT Service Desk Support & consulting services to a wide range of business sectors.
We are looking for a highly motivated and commercially driven Account Manager to join our growing team. This is a sales-focused role with clear revenue and target expectations. As an Account Manager, you will manage the full lifecycle of the customer relationship, acting as a trusted advisor, solving problems, and providing business and technology advice.

• Drive sales growth with existing customers, hitting agreed revenue and profitability targets.
• Work closely with clients to understand their business needs and identify opportunities to align with EPX’s products and services.
• Consistently forecast work with 80% accuracy to achieve monthly and quarterly sales targets.
• Proactively generate new sales opportunities through account development and outbound engagement.
• Act as your customers’ trusted advisor and primary point of contact, balancing consultative advice with commercial outcomes.
• Conduct onsite or online presentations showcasing EPX services and solutions.
• Collaborate with technical teams to develop proposals, quotes and respond to RFP/RFI documents.
• Manage contracts, agreements and SLAs to ensure clarity and profitability.
• Maintain expert knowledge of EPX’s service offerings and effectively communicate features and benefits.
• Build and maintain strong, profitable client relationships and obtain referrals and testimonials to support further growth.
• Perform regular profitability checks on accounts and take action where required.