Account Manager at Everyday Speech

, , United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

110457.0

Posted On

06 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Relationship Management, Account Growth, SaaS Experience, EdTech Experience, Client-Facing, Communication, Presentation Skills, Data Analysis, Product Training, Onboarding, Organizational Skills, Time Management, Strategic Thinking, Customer Retention, Stakeholder Engagement, Value Delivery

Industry

E-Learning Providers

Description

In this role, you will: Build and manage relationships with educators, school administrators, and district leaders across your assigned portfolio of accounts. Grow adoption of Everyday Speech within existing districts by identifying opportunities to introduce the platform to additional schools, departments, and educator teams. Support educators in successfully using the platform by providing training, best practices, and guidance that strengthens long-term adoption. Monitor account health, usage trends, and engagement data to identify opportunities for growth and proactively support retention and renewals. Share usage insights and impact reports with district stakeholders to demonstrate value and guide renewal and expansion conversations. Collaborate with the Mid-Market, Customer Success, Clinical, and Product teams to remove roadblocks and ensure districts receive maximum value from Everyday Speech. Contribute to account renewals and expansion opportunities through proactive relationship management and ongoing value delivery. What we’re looking for: A relationship-driven account professional who is motivated to help educators succeed while identifying opportunities to expand Everyday Speech within existing districts. Experience managing customer relationships in SaaS, EdTech, or a client-facing environment. Strong communication and presentation skills with the ability to engage teachers, administrators, and district decision-makers. Ability to analyze usage data and translate insights into meaningful conversations with stakeholders. Experience delivering product training, onboarding, or professional development for customers. Strong organizational and time management skills with the ability to manage multiple accounts and priorities simultaneously. Strategic thinking with the ability to balance immediate needs with long-term account growth. Empathy for the challenges educators face and a genuine interest in supporting student outcomes. Knowledge of or passion for the K-12 education space is highly valued. In the short term, you will: Learn Everyday Speech’s platform, curriculum, and approach to supporting educators and districts. Take ownership of a portfolio of accounts and begin building relationships with key stakeholders across schools and districts. Review account health and usage data to understand engagement levels and identify early opportunities to support adoption. Establish a consistent communication rhythm with district partners to understand their goals and ensure they are seeing value from the platform. Deliver onboarding and training sessions to help educators effectively implement Everyday Speech. Develop account and territory plans outlining opportunities for adoption, retention, and expansion. Collaborate with the Mid-Market, Customer Success, Clinical, and Product teams to understand account history and priorities. In the long term, you will: Grow adoption of Everyday Speech across your portfolio by expanding usage to additional schools, departments, and educator teams. Maintain strong relationships with district stakeholders and ensure accounts consistently experience meaningful value from the platform. Own and execute strategic account plans that support retention, renewals, and long-term district growth. Use account health signals, usage data, and educator feedback to proactively address challenges and strengthen customer satisfaction. Develop relationships with educator champions who can advocate for Everyday Speech and support broader district adoption. Provide ongoing guidance and best practices to help educators fully utilize Everyday Speech curriculum and tools. Manage your portfolio effectively by balancing proactive outreach, strategic planning, and relationship building across multiple accounts. Collaborate across Sales, Customer Success, Clinical, and Product teams to maximize value for districts This role requires a U.S.-based hire able to work business hours that align with Central and Eastern time zones for current accounts, with flexibility to support schools and districts across all U.S. time zones as the portfolio evolves. We know great candidates come from a wide range of backgrounds. If you’re passionate about what we’re building at Everyday Speech, don’t hesitate to apply—even if you’re not sure you meet every qualification. Salary: $110,457 annual base, plus company performance-based bonuses, paid out twice per year for $131,106 TCC. Benefits ● Cigna Health Insurance – 100% premium coverage for team members & dependents ● Dental & Vision Coverage – 100% premium coverage for team members & dependents ● 3% Employer-Match on 401(k) ● $50K Life Insurance / AD&D ● Flexible PTO Plan & Sick Leave Policy ● 16 Weeks of Paid Parental Leave ● Home Office Reimbursements ● Book & Learning Stipend ● Meaningful Employee Experience Initiatives ● Every Other Friday Off After 90 Days! See this presentation to learn more about our work values and what it’s like to be part of our team! Note: Sometimes mail may land in your spam or Promotions tab. You will receive emails from @everydayspeech.com or mail@ats.rippling.com. Be sure to keep us in your primary inbox so you don't miss a message!

Responsibilities

The Account Manager will build and manage relationships with educators and administrators to grow the adoption of the platform within existing districts through training and guidance. Responsibilities include monitoring account health, sharing usage insights to demonstrate value, and collaborating with internal teams to ensure districts receive maximum value and support renewals.