Account Manager at Expeditors

, Gauteng, South Africa -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

0.0

Posted On

27 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Acumen, Strategic Thinking, Needs Assessments, Value Creating Opportunities, Customer Relationship Management, Organizational Dynamics, Executive Alignment, Market Intelligence, Industry Intelligence, Supply Chain Expertise, Data Fluency, Business Intelligence Tools, Performance Management, Presentation Skills, Analytical Skills, Problem Solving

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 18,000 trained professionals 350+ locations worldwide Fortune 500 Globally unified systems Job Description Retain and develop branch, regional and/or global account(s). Develop, maintain, lead and measure Expeditors' product and service deliverables to satisfy the specific needs of a Customer Account(s). Continually seek opportunities for service enhancement and improved tactical management. Increase our share of customer business on an annual basis. Account Manager Core Competencies This section lists the core business-critical skills, knowledge and behavior applicable to Account Managers and should not be edited. Note that these competencies are found in employee’s My Personal Development Plan view in the Professional Development Center. The scope of responsibility for these competencies may vary based on the type of account manager role (GAM, LAM etc.). Business Development Uses business acumen and strategic thinking with ability to plan and execute effective and ongoing needs assessments. Identifies strategic improvement and value creating opportunities in line with both customers' supply chain objectives and business goals and Expeditors' initiatives. Collaborates to create and validate solutions (product, service, tech) that deliver quantifiable customer benefits. Leverage customer knowledge and relationships to influence positive outcomes. Customer Management Continuously builds and maintains strong relationships throughout a customer's business hierarchy in order to understand organizational dynamics, decision-making, and strategic executive alignment leading to trusted partner status. Maintains effective oversight for customers' operational needs and optimal execution for account growth through leadership, active communication, collaboration, and advocacy both internally and with customers. Customer Ecosystem Expertise Develops and maintains knowledge and expertise for respective customer ecosystems including: market and industry intelligence; associated product, service, and vertical knowledge; customer information systems; and supply chain expertise. Business Intelligence Develops and maintains Data Fluency combined with effective use of business intelligence tools for: information gathering, processing, and analysis; performance management and improvement; and reporting. Account Manager-Specific Tasks and Duties For detailed job-specific tasks and duties completed on a regular basis by the employee, please reference the Account Management Playbook on insite. Qualifications This section lists desired skill sets and qualifications for the job and may be edited to the specific job role. University / College degree or equivalent business qualifications. Minimum 3 years Expeditors experience. Proven work experience in business development. Knowledge of Expeditors’ products and services. Knowledge of required Expeditors’ operating systems. Proficient in MS Office and CRM Software. Ability to define, develop and document business processes and procedures. Strong presentation skills. Strong analytical skills. Proven problem solving and interpersonal skills. Excellent PC skills including word processing, presentation and spread sheet programs. Additional Information Expeditors offers excellent benefits: Paid Annual and Sick Leave Discovery Medical Aid Liberty Corporate Benefits: Pension / Retirement Fund, Family Benefit / Funeral Cover, Disability Income Benefit, Value Added Services Employee Stock Purchase Plan (ESPP) Training and Personnel Development Program Growth opportunities within the company Employee Referral Program Bonus

Responsibilities

The Account Manager is responsible for retaining and developing assigned accounts by leading and measuring the delivery of Expeditors' products and services to meet specific customer needs. This includes continually seeking opportunities for service enhancement, improved tactical management, and increasing the share of customer business annually.