Account Manager (French) at David Kennedy Recruitment

Municipality of Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

12 Sep, 26

Salary

0.0

Posted On

14 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Sales, Customer Success, Client Relationship Management, French Proficiency, English Proficiency, Upselling, Customer Retention, Sales Forecasting, Problem Solving, Organizational Skills, Microsoft Office

Industry

Staffing and Recruiting

Description

David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a French speaking Account Manager for their office in Athens, Greece. Position: Account Manager Location: Athens, Greece Work model: Hybrid Employment type: Full-time Remuneration: Base salary DUTIES & RESPONSIBILITIES: Manage and develop relationships with existing business clients within the assigned territory Support customers with renewals, products, and service-related solutions while identifying upselling opportunities where applicable Act as the main point of contact for customer accounts and maintain high levels of client satisfaction Guide customers through onboarding processes and encourage strategic product adoption Monitor customer engagement and proactively identify retention or growth opportunities Address customer concerns and help resolve issues impacting product usage or satisfaction Maintain regular outbound communication with clients via phone and email Provide accurate sales forecasting and maintain updated account information Build strong working relationships with both internal and external stakeholders Maintain strong product and service knowledge to effectively support customer needs. REQUIREMENTS: Native or proficient French speaker with good command in English (B2 level and higher) Previous experience in account management, sales, customer success, or client relationship management Strong communication and relationship-building skills Commercial mindset with customer-oriented approach Ability to work towards individual and team targets Strong problem-solving and organisational skills Good knowledge of Microsoft Office tools Ability to work in a fast-paced and target-driven environment Confidence in handling outbound client communication. BENEFITS: Private health and life insurance including dental and eye care Access to corporate gym facilities Daily performance allowances based on office or hybrid presence Performance-based bonuses and additional incentive programs Structured onboarding and training support Relocation support And many others!!!

Responsibilities

Manage and develop relationships with existing business clients to ensure high satisfaction and strategic product adoption. Identify upselling and growth opportunities while handling renewals and resolving customer concerns.