REQUIRED QUALIFICATIONS

• Currently pursuing Master of Business Administration (MBA) degree.
• Bachelor’s or Master’s Degree in Business, Innovation Management or related field.
• First experience in the Automotive Industry
• Experience in account management OR equivalent.
• Fluency in German & English at a professional level.
• You must be legally authorised to work in Germany to be eligible for this role. (Legally authorised = has citizenship or has been granted a valid visa or work permit).

PREFERRED QUALIFICATIONS

• Certification in Prosci or change management experience.
• Experience with design sprinting.
• Proficient in various sales methodologies.
• Experienced in advanced negotiation techniques and strategies.

WE AT MICROSOFT ARE COMMITTED TO CREATING AN INCLUSIVE WORK ENVIRONMENT AND WE WELCOME APPLICATIONS FROM PEOPLE WITH DISABILITIES.

• We welcome applications from people with disabilities and actively work towards their integration into our team.
• Our organization highly values inclusion, and this commitment is reinforced through a works agreement that supports accessibility.
• We offer a supportive work environment for people with disabilities.
• We work closely with the representative body for severely disabled employees and the integration office to create optimal working conditions.
• Our offices are accessible and well-connected by public transport.
• We make adjustments to the workplace to ensure our employees receive the support they need. This supports our working time and work location agreement. Accessibility | Microsoft Careers
  Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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  Industry leading healthcare
  
  Educational resources
  
  Discounts on products and services
  
  Savings and investments
  
  Maternity and paternity leave
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  Generous time away
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  Giving programs
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  Opportunities to network and connect
  Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

• Builds and maintains relationships with executives and business and technical decision makers at high levels of the customer’s organization to establish trust and credibility in future interactions. Continues to build reputation with customers during interactions by being customer-focused, consistently honoring commitments, explaining technical concepts relevant to the customer, and connecting the customer to Microsoft executives.
• Manages and executes plans for multiple accounts to ensure Microsoft targets and customer business needs are met. Coordinates with specific account management teams on plan execution and drives accountability to deliver on account plans. Orchestrates extended team and embraces partners to scale business. Ensures sales consumption and adoption goals on target.
• Seeks customer feedback (both formal and informal) of assigned accounts to identify and understand the drivers of satisfaction and/or dissatisfaction. Leverages internal resources to support customer needs. Orchestrates others (e.g., Technical Account Managers [TAMs]) to anticipate issues/risks on customer satisfaction, determine the root cause of problems, remove blockers and establish recovery action plans as need to improve customers’ overall experience. Proactively establishes agreement on success measures and manages execution on success measures to prevent need for recovery plans.
• Builds and maintains knowledge of Microsoft offerings, as well as of customer business priorities and basic industry trends to positively articulate the value of Microsoft’s offerings in addressing the needs of the assigned accounts and evaluating their business. Coordinates with internal industry experts (e.g., industry solutions executives) to gather industry data of assigned accounts and improve planning.
• Creates and drives opportunities based on industry best practices, presents them to customers, and generates demand. Develops a plan within a broader strategy to qualify opportunities for product or solution sales. Utilizes partners and channels like social media to create demand. Leads efforts to drive MCEM lifecycle progression and coordinates with technical teams and stakeholders to generate new demand. Uses advanced technical knowledge to assess feasibility of customer requirements and collaborates with engineering teams to prepare solutions.